We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Our solutions are designed to scale alongside your business growth.
Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit with your
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
Enhance your it capabilities with our co-managed it solutions.
Leverage the strengths of your in-house IT team while expanding your company’s IT expertise and capacity. With a co-managed IT support partnership, we work seamlessly with your team to enhance your IT operations.
Next generation of managed security services with a focus on real-time threat detection, threat hunting, and active response.
The perfect target for a cybercriminal is any business that’s not paying attention.
There’s a common belief amongst the business community that cybercriminals only attack large companies. A portion of this is true – cybercriminals do attack large companies. But they also attack medium-sized companies, small companies, and companies of every other size. Protect your
When you seek to deploy a robust cybersecurity program or reach an ambitious compliance standard, our partnership prepares your
Build a robust defense system for your business. This comprehensive approach prevents unauthorized applications from accessing your network, creating a fortified defense against cyber threats.
Our technical and strategic cybersecurity project services are designed to address specific requirements and security concerns
Imagine having a super-smart assistant built right into your Microsoft 365 that anticipates your needs and helps you work faster. That’s the magic of Microsoft Copilot!
Make the most of Microsoft Copilot with Convergence Networks
Microsoft Copilot can be a game-changer for businesses, streamlining processes and increasing productivity. However, getting it up and running smoothly can be complex. Your team may not have the knowledge or bandwidth to navigate security settings, data integration and ongoing optimization. Our Microsoft and technology experts can help.
A modern voice and video calling solution built into the Microsoft Teams application, which allows you to replace your traditional phone services.
In today’s modern hybrid work environment, businesses everywhere need their phone systems to work from anywhere. Adopting a cloud-based voice technology service is critical to meet this need for your
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
In earlier years, data loss was usually blamed on user error and natural disasters.
But our world has changed. As technologies advance and cybercrime intensifies, your
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
How many of these 18 critical CIS controls does your business have?
Searching for IT services? Here are the top questions to ask.
Get the 20 critical settings you need to make your cloud secure.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Prevent costly downtime and optimize your IT environment and costly downtime with local managed IT services in Ottawa
Your time, money, and resources are valuable. Keep them protected and running smoothly with our award winning services trusted by 400+ businesses.
Why choose Convergence Networks as your IT managed service provider (IT MSP)?
Supporting small and medium-sized businesses
Customer satisfaction rating
Average response time for phone requests
900 Morrison Drive, Suite 206
Ottawa, ON K2H 8K7, Canada
Request a Quote: 613-721-3331
Gain insightful strategies from vCIOs and other certified staff who align IT to support your organization goals
Safeguard your operations with cybersecurity services that include continuous monitoring, our in-house security operations center (SOC) and endpoint protection
Develop and deploy a robust network for your business with services ensuring secure, continuous connectivity and proactive monitoring and maintenance
Get swift IT helpdesk support with one-minute average response time
Seamlessly transition to the cloud with expert manage cloud and Microsoft 365 services that provide flexibility, scalability and cost savings
Reduce IT headaches and costs by allowing experienced technicians to manage your on-site servers, storage and other equipment
Be crisis-ready with backup and disaster recovery solutions
Make and receive calls, manage voicemail and call forwarding through Microsoft Teams based phones
Maintain compliance with industry regulations and help keep IT systems secure and running efficiently with regularly reviewed IT documents
We provide personalized, local support to clients, rooted in the communities where our staff lives and works.
Whether it’s a direct conversation about business goals or an on-site visit to solve a technical issue, our localized IT services are there for you.
We strive to know each client by name and foster a long-term relationship where our clients also know us.
Our Ottawa-based IT services offer more than just IT support. Our approach ensures your technology across a variety of areas not only supports but also enhances your business strategy and goals.
Our managed IT services include:
We bring a holistic approach to the table, with a combination of expert consultants, account managers, and skilled solutions architects. Together, they work to develop and manage technology for all of your specific Ottawa business needs.
Experiencing a significant cyber attack can erode customer trust and might lead to expenses as high as $4.45 million.
Our commitment is to defend you against these risks with our complete suite of cybersecurity options, which include:
When you work with an IT MSP, the emphasis is on delivering a suite of services that not only meets but anticipates your needs.
Offering managed IT services means adapting to the evolving IT landscape. To ensure your business stays ahead of the curve in technology and security, we invest in the latest advancements and certifications while continuously vetting solutions to prepare our clients for the future.
Effective managed IT services are essential for offering support and technology solutions. A prolonged onboarding process can potentially worsen technical issues.
We aim to get your managed IT up and running within 30 days, allowing you to experience the complete benefits swiftly. After our initial meeting, our team will:
See actual results faster when you choose our managed IT services.
Count on us for managed IT services
Managed IT services can be essential to helping your business overcome challenges like:
Challenges like these are manageable with IT MSPs assisting every step of the way.
At Convergence Networks, our Ottawa managed IT services include IT support. We address technology issues from equipment and end users promptly to minimize downtime and boost your organization’s productivity.
Our helpdesk service connects you with a dedicated IT technician on average within a minute, ensuring that IT issues are resolved quickly for you and your team. Our NOC and SOC also monitor your IT environment to address issues as they arise.
At Convergence Networks, we pride ourselves on delivering rapid response and resolution times.
Using a robust support structure, we deliver IT managed services with a one-minute average response time for support calls and just a one- hour average resolution time.
This minimizes costly downtime, ensuring your business operations run efficiently and without interruption.
Our managed IT services streamline your business operations by proactively managing your IT infrastructure.
With Convergence Networks, you benefit from expert IT solutions that combine strategic technology planning with comprehensive support and monitoring, ensuring your operations stay smooth and uninterrupted.
Yes. We customize your managed IT services plan to help address those areas your IT team either doesn’t want to support and/or would be better addressed by our IT experts.
Cybersecurity is a cornerstone of our managed IT services.
We protect your business with advanced tools like next-generation firewalls, managed detection and response (MDR) and dark web monitoring. Plus you’ll benefit from our in-house security operations center (SOC).
Our approach safeguards your assets from cyber threats, ensuring more peace of mind.
When you partner with us, you’re not just getting IT services but a shield against the ever-evolving cyber threat landscape.
Of course! We facilitate smooth cloud transitions. Our team offers expert guidance on cloud integration, tailored to boost your business’s efficiency and scalability.
With our support, you can confidently harness the power of the cloud, ensuring a seamless and successful digital transformation and management.
Compliance is a critical aspect of IT management. A study by the Ponemon Institute highlights that the cost of non-compliance can be 2.71 times higher than the cost of maintaining or meeting compliance requirements.
Our team understands the complexities of regulatory standards such as HIPAA, CMMC, NIST, and PCI and can help assist in ensuring IT infrastructure meets these compliance requirements.
Yes. While most of our services can be delivered remotely, we can place and manage on-site IT staff.
Part of our managed IT services includes remote monitoring and management. This is an approach that allows us to oversee and maintain our customers’ IT infrastructure from a distance. We use special software that allows us to monitor different aspects of your IT to ensure the health, performance and security of your technology.
Here are some of the benefits of this technology:
For Ottawa businesses, RMM is an essential part of managed IT services. It offers a cost-effective and efficient way to maintain a secure, reliable, and high-performing IT environment.
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
503-906-1600 4252 SE International Way
Portland, OR
97222
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
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