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Architectural, engineering and construction (AEC) firms face constant pressure to maximize efficiency, ensure seamless connectivity and drive project success.
At the same time, today’s AEC companies have to navigate the complex landscape of construction IT solutions. That’s why many firms partner with managed service providers (MSPs). As an MSP, Convergence Networks offers fully managed or co-managed IT services designed to address these challenges.
We streamline operations, fortify cybersecurity, enhance collaboration and provide round-the-clock support, all while maximizing your budget and fostering growth. Our expert team identifies inefficiencies and delivers strategic IT plans that empower your architectural, engineering or construction business.
Today, construction firms rely on technology to function. With constant innovations and newly emerging tools, keeping track of IT can be overwhelming for small businesses and small in-house IT teams alike.
By partnering with Convergence Networks, you can tap into our broad industry knowledge and experience with architectural, engineering and construction firms. With managed or co-managed construction IT services, you can reap unlimited benefits and keep your edge in this competitive industry.
Keep everyone on the same page with real-time communication, regardless of team members’ location. With cloud-based platforms and building information modeling (BIM) software, teams can share large files, work simultaneously on projects and reduce conflicts that could lead to costly errors or delays.
With easy access to project information, your team can be more productive and make more informed decisions. You can look forward to improved project outcomes and reduced rework. Find out how technology can help you deliver projects on time and on budget.
Our cybersecurity experts are dedicated to protecting your organization by detecting and resolving threats before they become issues. When you choose Convergence Networks as your partner, you can focus on your core business activities with the peace of mind that your cybersecurity is taken care of. If a security issue comes up, we’re here to support you. Rest assured that your business's reputation and assets are safeguarded.
In the construction industry, you don’t just work from 9 to 5. Many construction businesses operate on weekends and outside of regular business hours. That’s why our helpdesk is open 24/7/365 so your operations can run smoothly at all times. Technical issues arise unexpectedly: Having immediate assistance whenever you need it enables your time to be more productive.
At Convergence Networks, our helpdesk support members are located in each of our communities across North America. This allows us to solve problems at all hours by phone and, if necessary, to quickly dispatch a field technician to your location. Our comprehensive support minimizes disruption to your business.
Our cloud services are engineered to keep you connected and secure, no matter where your team members are working. Having the right cloud strategy also enables your business to recover quickly in case of a disaster and provides for secure data storage. As part of our cloud strategy, we assess your needs and guide you in choosing the options that are best for your unique business.
Managing your hardware and software is crucial for operations and for getting the biggest return on your investment. We provide comprehensive support for your IT assets and give you a single point of contact for any technical issues.
In construction environments, having reliable and durable hardware is essential. Toughbooks are laptops designed to withstand harsh conditions, making them ideal for fieldwork and multiple job sites. Their robust construction ensures uninterrupted performance, enhancing productivity and reducing downtime.
Save time with our hardware support, which includes installation, maintenance and troubleshooting of devices like computers, servers and networking equipment. With our help, you’ll know your hardware is always up-to-date and functioning optimally. Our software support covers selection, installation, updates and troubleshooting for all the business applications you rely on.
A significant benefit of having reliable and efficient construction IT systems is being able to facilitate remote work. Cloud-based storage and collaboration platforms allow all project stakeholders to have access to large files and the most up-to-date data from anywhere or on any device with internet access. You can count on seamless workflows, even when team members are not in the same physical location.
You and your team are committed to providing the highest quality service backed by expert knowledge in your field. We’re also dedicated to accelerating our customers’ success and eliminating their IT burdens.
Working with an award-winning managed service provider like Convergence Networks allows you to:
Minimize disruption: Experience a dramatic reduction in downtime, with proactive management slashing security risks and interruptions.
Resolve issues instantly: Benefit from lightning-fast response times and remote resolution, addressing 93 percent of IT problems proactively and within minutes.
Optimize your budget: Achieve significant cost savings, averaging 35 percent on IT support expenses.
Gain financial predictability: Enjoy the stability of a fixed monthly cost, eliminating unexpected IT expenses.
Leverage expert knowledge: Access top-tier IT expertise without the burden of building expensive in-house teams.
Access enterprise-grade IT: Benefit from Fortune 500-level IT management and support, tailored to your business, regardless of size.
If technology feels like a wrench in the works, rather than oil that helps your operations run smoothly, it’s time for a new approach. When we build your technology roadmap and implement solutions and tools, you can get back to your core mission without IT distractions. And, with our ongoing guidance, technology will soon become the fuel for positive change and growth in your organization.
The benefits of using a managed service provider (MSP) for an architectural, construction or engineering firm (AEC) include:
The IT services an MSP can offer to an architectural, construction or engineering company include:
Data security is extremely important. AEC firms handle sensitive data, including design plans, financial information and client data. To safeguard this data, MSPs should implement firewalls and intrusion detection systems, data encryption and regular security audits. These tactics should be reinforced with employee cybersecurity training and strong data backup and recovery plans.
Yes. As you’re looking at potential MSPs, it’s wise to ask about each MSP’s experience with AEC-specific software like AutoCAD, Revit, Civil 3D and others. In addition, the MSP you choose should also be able to support large-format printers, plotters and other specialized hardware.
MSPs should offer solutions for secure and efficient large file transfers, such as cloud-based file-sharing platforms and managed file transfer (MFT) solutions. They should facilitate collaboration through platform support and user training.
Yes. MSPs should be able to assist with migrating data and applications to the cloud, as well as managing cloud infrastructure.
Knowledge and familiarity with the industry will vary. Look for MSPs with a proven track record of serving architectural, engineering and construction clients.
Let’s navigate your technology decisions together
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