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TOOLS & RESOURCES AVAILABLE TO OUR CLIENTS

CUSTOMER CONNECTION

EMAIL
SUPPORT
Open Support Ticket

To email your support team, click below or send a message to support@cnwi.net. Please provide a description of the issue in the subject line and specific details below. For after-hours emergency support, please call your direct support number and leave a voice message.

EMAIL
CALL
PHONE
Direct Support Phone Number

For technical support, please call your dedicated support team. To receive your direct support number by email, click below or send a message from your business email address to help@cnwi.net. The same number can be used for our after-hours emergencies voicemail.

PHONE
SERVICE
SUPPORT
Remote Support Access

This section is intended for Convergence Networks customers. If you are on the phone with a technician from your dedicated support team, they may direct you to click on the button below to input a unique code. This application enables us to gain access to your computer remotely to further assist you.

REMOTE
CONNECT
Access from any location

Existing Convergence Networks customers have the ability to access remotely their computer from any location by utilizing our Deverra Anywhere application. If you are unsure of your credentials, please call your direct support number to receive assistance from your service team.

DEVERRA

Spam and Email Archiving

proofpoint

We have partnered with Proofpoint to protect your email from spam and phishing attempts, allowing you to create personalized whitelists to identify email senders you trust, and provide email continuity in the event that your primary mail server is inaccessible.

OUR CLIENTS

SERVING THE

COMMUNITY

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    Children born into poverty are at risk for dropping out of school, substance abuse, incarceration and teen parenting. We provide a salaried, professional mentor, called a Friend, for their entire childhood, from kindergarten through graduation. 12.5 years. No matter what.

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    Big Brothers Big Sisters makes meaningful, monitored matches between volunteers and children, ages six through 18, in communities across the country. We develop positive relationships that have a direct and lasting effect on the lives of young people.

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    One child at a time. One volunteer at a time. One book at a time. SMART volunteers read one-on-one with students weekly during the school year, modeling a love of reading and building children’s reading skills and self-confidence in a positive, child-guided environment.

  • Youth Rights & Justice
    ATTORNEYS AT LAW

    Improving the lives of vulnerable children and families through legal representation and advocacy in the courts, legislature, schools and community. Our vision is that all children and families in Oregon receive the support they need to be safe and to be successful members of the community.

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    We stand with those who serve others, funding nonprofit projects and programs that enrich life in communities across Alaska, Idaho, Montana, Oregon and Washington.

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    At College Housing Northwest (CHNW) that mission drives every decision we make and every project we pursue. As a not-for-profit organization, we provide housing and services for post-secondary students in the downtown Portland and Corvallis areas.

The Good, The Bad, The Ugly.

WE LOVE HEARING FROM OUR CLIENTS

WORD

ON THE

STREET

Read. Learn. Share.

OUR NEWS

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What's Next

LET'S HAVE A CONVERSATION

We have big goals and high expectations. Each member of the Convergence team wants to be viewed as a valued partner to your organization, an extension of your business that acts in your best interest, and an accomplice in your success story. In order to achieve that ideal partnership, we need to develop a relationship and establish mutual trust. That all starts with answering the simple question… how can we help?

  • Address: 4252 SE International Way, Suite A. Portland OR, 97222

  • Office Phone: (503) 906-1600 & Sales Inquiries: (503) 906-8800

WORK / LIFE / EXPERIENCE / CONNECT

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