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Leverage the expertise, tools and local certified staff you need to ensure a dependable and optimized IT environment in Portland
Resolve technical issues quickly, boost productivity and keep clients and employees happy thanks to our award-winning IT support services.
Why choose Convergence Networks for IT support?
Average response time for all phone requests
Supporting small and medium sized businesses
Companies rely on our technical assistance
4252 SE International Way
Portland, OR 97222
Request a Quote: 503-906-1600
Avoid costly downtime. IT disruptions can cost businesses up to $427 per minute!
Our exceptional IT support and responsive helpdesk minimize these risks.
Don’t waste time waiting on IT help! Our on-site support brings expert technicians directly to your workplace.
They’re equipped to tackle even the most persistent issues, providing personalized solutions to keep your business running smoothly.
Your business never sleeps, and neither does our IT support.
We leverage cutting-edge technology to deliver rapid, remote solutions, ensuring seamless uptime for your operations.
With 24/7 availability and a dedication to swift problem-solving, Convergence Networks is your trusted partner for reliable IT.
Did you know 44% of small businesses utilize cloud hosting or infrastructure services? Like all aspects of IT, cloud services also need dedicated support.
Public, private, or hybrid – we’re your cloud experts. We ensure a seamless transition and provide ongoing management for all your cloud environments.
Guarantee seamless business connectivity with our comprehensive network support services.
It covers everything from security to maintenance, ensuring a robust IT foundation.
Transform your IT into a strategic business advantage. Our consulting services ensure that your technology investments are aligned with your overall business goals.
With our expert vCIOs and vCISOs, we provide strategic insights and practical solutions to drive innovation and growth. Leverage our
Enjoy personal attention and personalized service from a team that combines local focus with a national presence.
As your business grows, our services evolve with your business. Expect nothing less than proactive IT solutions designed locally by people who understand your business needs.
Gain the advantage of working with certified IT engineers who understand your priorities
At Convergence Networks, we build exceptional IT teams specifically designed to help your business thrive. We recruit passionate and highly skilled individuals who are dedicated to exceeding your expectations. Our team combines unmatched technical expertise with a collaborative spirit, ensuring they can tackle any technical challenge you face. Let’s work together to unlock your full potential and propel your business beyond its current goals.
Meet our team and learn more about what makes us stand out in the field of IT support services.
Managed services are essentially an agreement between Convergence Networks and our clients to carry out a specific set of IT tasks for a predetermined rate. These services encompass a variety of tasks including:
With our comprehensive managed services in Portland, you can redirect your attention back to your business, leaving the technological concerns to us. To learn more, we invite you to get in touch with us.
Co-managed IT, hybrid IT, or IT support with a Portland IT MSP – they all mean the same thing: partnering your in-house IT team with experienced external experts. This collaboration unlocks a wealth of knowledge and frees up your team to focus on core business needs.
Shared Responsibilities: Your internal team handles day-to-day tasks, while we provide expert advice and support
Managed Team Leadership: Maintain internal IT leadership while outsourcing execution of strategies and initiatives to our managed services team
Virtual CTO: We serve as your outsourced CTO, guiding your internal team and providing strategic direction
Choose the co-managed IT model that best fits with your business goals and empowers your team to achieve more.
Fortunately for today’s businesses, managed IT service providers come in all shapes and sizes. When you begin comparing potential providers, you’ll find they vary from large national firms to independent “IT guys” who work for themselves. Keep in mind that choosing the right managed service provider for your Portland business will take time and effort. Here’s what to look for in an IT partner that can help your company thrive:
These are just some of the basics you’ll want to inquire about as you compare Portland managed service providers.
IT service management (ITSM) companies leverage proven processes to optimize your IT infrastructure. This includes planning, supporting, creating, delivering, operating and implementing your technology. ITSM encompasses the management of all your technology services and devices:
Laptops and laptop applications
Desktops
Mobile device management (MDM)
Printers
Servers and networks, on premises or in the cloud
All software applications and much more
Take control and optimize your operations. Our Portland-based IT service management centralizes all your workplace technology, boosting efficiency and freeing you to focus on delivering exceptional products and services.
Partner with a local IT support team and gain access to:
Minimize Downtime: Reduce disruptions caused by breaches, incidents, or technical issues
Reduce Technology Costs: Streamline your IT operations and eliminate redundant or obsolete assets
Tailor Solutions: Adapt IT services to meet your organization's unique needs
Improve Service: Enhance overall efficiency and responsiveness
Boost Customer Satisfaction: Deliver better products and services through optimized IT support
Foster Collaboration: Enable seamless knowledge sharing across your teams
Benefit from 24/7/365 Monitoring: Ensure continuous oversight of your endpoints
How Portland IT support services achieve these benefits:
Risk Mitigation: Identify and address potential security threats and vulnerabilities
Process Optimization: Implement effective processes to streamline IT operations
Infrastructure Design: Build and maintain a robust and efficient IT infrastructure
Employee Training: Educate your staff on new technologies and best practices
Business Continuity Planning: Develop strategies to recover from disasters and incidents
Over 400 businesses count on us exactly for exactly that every day
Technology is more than just tools; it’s your strategic edge.
Transform IT into a powerhouse that eliminates inefficiencies, boosts collaboration, promotes growth and safeguards your business.
Our experts align with your business strategy, tackling IT challenges so you can excel at what you do best.
Partner with us to achieve breakthrough profitability and impact. Our team of C-level advisors, account managers and industry specialists work hand-in-hand with you to develop and execute a winning strategy.
Cybersecurity isn’t a luxury for businesses like yours; it’s fundamental. Fortify your sensitive data with leading security solutions and best practices, guaranteeing compliance with industry standards.
Our 24/7/365 security operations center is your shield against cyber threats.
Feel confident about your cybersecurity posture! We handle the intricate details, from initial assessments to implementing a customized roadmap. This allows you to focus on running your business with peace of mind, knowing your data and systems are protected.
Proactive IT support is essential for minimizing disruptions and ensuring business continuity. Our outsourced IT services provide a dependable technical resource, ready to address challenges before they become critical. We understand the importance of timely access to support, which is why we implement your switch within 30 days.
After an initial consultation, our team will:
At Convergence Networks, we provide a comprehensive range of IT support services tailored for Portland businesses.
This includes prompt helpdesk services, on-site technical assistance, streamlined remote IT support, extensive cloud assistance and robust network support.
Our team is equipped to handle everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
We prioritize rapid response for all IT support requests.
With an average phone response time of just one minute and an average issue resolution time of 1 hour, our dedicated team ensures your technical issues are addressed swiftly.
Our commitment to quick and efficient service minimizes downtime, keeping your operations running smoothly.
Absolutely. We specialize in providing tailored cloud solutions for Portland-based businesses.
Our services include aiding in the seamless transition to cloud platforms, ongoing cloud management and ensuring alignment with business goals.
We also offer data backup and disaster recovery services to ensure your cloud infrastructure is secure and resilient. Our team monitors and manages private, public and hybrid cloud deployments.
Protect your Portland business from ever-changing cyber threats! Convergence Networks offers a comprehensive suite of cybersecurity services, customized to your specific needs.
Our cybersecurity solutions include advanced IT forensics for investigating and mitigating cyber incidents, robust cloud security measures and implementing Zero Trust security models for maximum protection.
With Convergence Networks, your business is equipped with a comprehensive cybersecurity strategy, designed to protect, detect and respond to sophisticated cyber threats.
Outsourcing IT support to Convergence Networks is cost-effective and efficient for Portland businesses.
It eliminates the expenses of hiring and maintaining an in-house IT team. You gain access to a broad range of expert skills, ensuring optimal IT solutions and staying updated with the latest technology and security trends.
Grow with ease! Outsourcing your IT needs offers the flexibility and scalability to adapt to your business’s growth, while providing 24/7/365 support you might struggle to maintain in-house.
This approach minimizes downtime, enhances productivity and is generally more cost-efficient than managing an internal IT team.
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