Misconfigured permissions pose a significant risk to data security. For example, an employee might inadvertently gain access to sensitive HR files due to improperly defined access controls. Relying on default settings can leave your organization vulnerable and may limit the full potential of Copilot.

Our industry expertise allows us to deliver customized Copilot training programs that are perfectly aligned with your Lansing organization’s specific needs. This ensures each department within your organization can effectively utilize Copilot to enhance productivity and achieve its goals.

We don’t just provide AI tools: We provide secure, tailored solutions. Our structured approach includes:

• A needs analysis to determine if this is the right tool
• Security and infrastructure assessments to ensure a robust cybersecurity program
• Support throughout the deployment process

Yes! While many assume Copilot is only for large enterprises, our consulting services are scalable and cost-effective for businesses of all sizes in the Lansing area.

Traditional VoIP systems will only focus on voice calling solutions and don’t often integrate well with other Microsoft solutions. However, Microsoft Teams Phone integrates seamlessly within the Teams platform and provides voice and video calling, chat and file sharing.

Of course! Crafted with flexibility in mind, this solution adjusts to your needs. Whether your team is in the office, at home or on the go, your employees will be able to make or receive calls on a Wi-Fi-connected device. Teams is an ideal solution for any remote or hybrid team.

There are many benefits to utilizing this service. Key benefits include:

• A single platform for all your communication needs
• Easy integration with your existing Microsoft solutions
• Available call queues, auto-attendant and voicemail transcription features
• Increased scalability and flexibility for remote or hybrid offices

Yes, you can keep your existing phone numbers when you make the switch to this solution. By porting your phone numbers over, we can ensure minimal disruption during the transition.

We provide end-to-end support, from detailed planning to minimize downtime, setup and configuration, troubleshooting, and training. Our support doesn’t need to end after the switch is made, we offer ongoing support for this service and many other IT and cybersecurity services.

This scalable solution is a great, cost-effective solution for any size business. There are customizable plans designed for small teams or growing enterprises.

International calling plans can be added to your subscription, and are generally a cost-effective solution for businesses with global operations. Both inbound and outbound international call options are available.

Cloud migration involves moving your digital operations, which include data, applications and workflows from your on-premises servers to a cloud environment. Moving to the cloud offers businesses increased flexibility, lower IT costs, better data security and enhanced disaster recovery options. Your business will be able to scale with ease, support remote or hybrid work and keep up with technology advancements.

Lansing businesses can gain a competitive edge by embracing the cloud. With cloud solutions, you can quickly scale resources to meet changing demands, from handling peak season traffic to supporting fast business expansion. By eliminating the need for costly on-premises hardware and paying only for the resources you consume, cloud computing significantly reduces IT expenses. Furthermore, leading cloud platforms incorporate robust security features, safeguarding your valuable data from potential threats.

The cloud also empowers your Lansing-based workforce with secure remote access, enabling seamless collaboration and increased productivity from anywhere. Finally, cloud-based backup and recovery solutions help maintain business continuity, minimizing downtime and ensuring your critical data is protected during unforeseen events.

The timeline all depends on your organization, there’s no set time. The complexity of your systems and the volume of data being migrated are key factors in determining the migration process. Some migrations can be completed within a matter of weeks. More complex transitions can take several months. We will assess your Lansing business’s requirements to deliver an estimated timeline designed to minimize any disruptions.

Downtime can be costly, which is why our cloud migration experts aim to minimize it as much as possible. We achieve this through meticulous planning, testing, and phased transitions to ensure your organization runs smoothly throughout the migration. If any downtime needs to happen for the cloud migration, we will ensure you are informed well in advance and help to manage the process efficiently.

Compared to traditional on-premises systems, cloud platforms often provide superior security, with features like built-in firewalls, strong encryption, and advanced identity and access management. These security measures are regularly updated to protect your data from evolving cyber threats.

When choosing a cloud solution, we’ll carefully consider your specific regulatory needs and recommend providers that meet compliance standards like GDPR, HIPAA, and SOC 2.

Transitioning to the cloud may require training to ensure a smooth experience for your team. If your core systems remain largely unchanged, the training needs will likely be minimal.

However, as your organization adopts new cloud applications and processes, more in-depth training will become essential. Rest assured, ample training resources are available through our team at Convergence Networks and directly from your chosen cloud provider.

Public clouds, provided by companies like AWS, Google Cloud, and Microsoft Azure, offer shared environments with benefits like scalability and cost-efficiency. However, they may present some security concerns.

Conversely, private clouds are dedicated environments exclusively for your organization, offering enhanced security and greater control. For companies with rigorous regulatory needs or a focus on maximum data security, this option is crucial.

You don’t have to choose between these models. A hybrid approach, using a public cloud for less sensitive data and a private cloud for highly sensitive information, can offer the best of both worlds: cost-effectiveness, scalability and robust security.

Absolutely! Before we guide you through the process of choosing the right cloud provider, we take the time to understand your business, your goals and challenges. This way we are able to recommend the best solution for you. Our goal is to align your cloud migration strategy with your long-term goals for security, growth and overall performance.

Data security is a top priority for us during every cloud migration in Lansing. To ensure the safety of your data, we use encrypted transfer methods, follow industry-standard best practices and provide monitoring to protect your data throughout the transition.

Once your data is securely migrated to the cloud, ongoing monitoring, maintenance, and updates are crucial for optimal performance and security. With our expertise, Convergence Networks provides comprehensive cloud management services to ensure your Lansing-based organization’s cloud environment stays secure, efficient, and resilient.

Our cloud migration journey begins with a thorough understanding of your organization’s unique needs and goals. We’ll carefully assess your existing systems, how they are currently used, and identify areas where cloud solutions can deliver significant improvements.

Next, we’ll guide you in determining the optimal cloud model for your organization: a public cloud, a private cloud, or a hybrid approach that leverages the strengths of both.

After identifying the right cloud service provider, we’ll craft a customized migration strategy that aligns with your requirements and ensures minimal downtime.