We are a team of unique individuals who share a collective passion for establishing meaningful relationships and providing exceptional support through collaborative, consultative engagements.
PEOPLE. PASSION. PARTNERSHIP.
There is a misconception perpetuated throughout the IT industry, that in order to be a successful Managed Service Provider (MSP) or outsourced IT firm, the focus should be promoting the solution rather than the needs of individuals within an organization utilizing the technology. We want to be recognized as the exception to the traditional MSP mentality by understanding the purpose, motivation, and cause driving a business. Providing your company with exceptional service and support is not solely about the systems, applications, and infrastructure… it’s about people. It’s about your Why.
OUR COLLABORATIVE APPROACH
For us, technique and process are absolutely necessary in order to accomplish what we set out to do, support people and organizations through the use of technology solutions. We also understand the value of relationships and the importance of having a personal experience based on trust and dedication. Through education, guidance, and dedication we intend to demonstrate that by approaching managed service from a humanistic perspective leads to greater achievement and more notable results for your business.
Convergence was founded by two engineers frustrated by the way technology service providers operated. Customers and employees were retained through complex contracts and misdirection rather than personal, human relationships. Challenging the status quo, Convergence chooses to focus on people, where both team members and customers can grow and be successful together. We view talent as the core of our business. It is respected and appreciated. We are rewarded with awesome team members that seek out challenges, continually evolve, and in turn celebrate 5, 10, 15 plus years with Convergence (congrats to our favorite IS Manager, Aaron)!
We have big goals and high expectations for ourselves. Each member of the Convergence team wants to be viewed as a valued partner, an extension of your business acting in your best interest, and participating in your success. To achieve that ideal partnership, we’d like to start by developing a relationship and establishing mutual trust. That begins with answering the simple question… how can we help?
Office: 4252 SE International Way, Suite A. Portland, OR 97222
Phone: (503) 906-1600