If you want to engage with an experienced, Portland-born and locally operated MSP who provides not only amazing service to your teams, but also understands technology is there to serve your business, let’s connect.  We’ve always prioritized employing and retaining remarkably capable people, ready to guide you in leveraging your technology to maximize your people’s productivity.

What else sets us apart: our expertise in designing high-performing systems with cybersecurity at their core, and our flexible business model that fully aligns our goals with yours.  When the economy strengthens or you experience a surge in business, we can expand with you. During tough economic times, we’re able to not just contract with you but guide a wise cost savings strategy.

We have guided hundreds of businesses through the process of outsourcing their technology services for the first time. From that experience, we know it is a cultural change – and we also know what it takes to make this transition successful and immediately worthwhile: deep technology expertise, leading-edge cybersecurity practices, and a support team that genuinely cares about your employees’ experience.

Whether you are looking to co-manage or fully outsource your technology services, we can chart the path forward for you.

At this point, your teams have probably made use of some cloud applications to continue working together at a distance. The quality of their experience likely depended on how well your IT vendor prepared your business. Rushing the process can lead to unintended security risks and unnecessary monthly costs. While none of us know how long this situation will last and what a new normal will eventually look like, we evolved our clients technology to solidify a stable and cost-effective “work anywhere” infrastructure that allows them to adapt

The starting point: a comprehensive review of your technology, homing in on what is working and what causes friction. From there, we develop a roadmap that can expand or contract in capacity and costs, always keeping in step with your business and centering around a robust cybersecurity posture.

Beyond the technical side, we’ll also guide your teams in making the cultural shifts that level up productivity, then stay by their side with competent and user-friendly support and training.

Since the Covid-19 crisis hit, our vCIOs (Virtual Chief Information Officers) have adapted much like all our businesses.  They have shifted the focus of their technology stewardship from hyper growth, cloud, and security strategies to helping our clients reduce operating expenses. Grounded in their business expertise and education, they have conducted deep analyses of technology costs that helped companies significantly reduce spend.  In some cases, that meant preserving enough resources to keep several people employed, which is incredibly motivating for us.

And we don’t stop there: our vCIOs are now focused on maximizing efficiency of your people, regardless of where they are working. That effort spans technology design, adequate training, and cybersecurity best-practices. With that in place, our vCIOs can go further with you, helping guide your business into the world of PowerBI, Analytics and AI.

Before most customers even asked about it, we looked for a way to bring enterprise-level security to small and medium-size businesses. And we didn’t stop there. In 2013 we established a dedicated cybersecurity company: Luminant Digital Security.

Today, Luminant delivers education, audits and advanced cybersecurity solutions to meet the most stringent compliance standards. All of our customers, even our customers with no specific compliance requirements, benefit from our security first approach.

Our most recent endeavor is driven by our understanding that tomorrow’s security landscape looks dramatically different from yesterday’s. With users accessing your business data across locations, devices, and cloud environments, the only effective security strategy starts with centralized identity management and controls.

The clear leader in developing this multibillion-dollar technology: Microsoft. It’s why we partner exclusively with them to bring you the strongest solutions, in parallel with our vCIO’s strategic guidance and an undivided focus on customer service.

We’re on our way to becoming the Pacific Northwest’s first Managed Service Security Provider, helping to navigate our clients through uncharted waters.