Services

Cloud service providers are third-party companies that offer a cloud-based platform, infrastructure, application and/or storage services. Think of it as a utility company: You just pay for the services you use, in this case, cloud services. A cloud managed service provider bundles cloud services into a managed service agreement. You get the cloud services and the expertise and support you need to keep everything optimized and secure.

There are many cloud computing benefits for small business, including but not limited to:

1. Flexibility. With cloud computing, you can easily expand your technological infrastructure resources as needed. You don’t need to know how much data storage you will need in the next year or how many locations you will need to access that data. Your data storage size can scale up or down depending on your needs.
2. Lower costs. With cloud services, your infrastructure costs change from capital expenditures (purchasing servers) to operational expenses, saving you money because you only pay for what you use (usage-based pricing) and you need fewer IT hours to implement and manage your data.
3. Better accessibility. As long as you have an internet connection, the data on your cloud can be accessed from anywhere and multiple users can work on the same data simultaneously.
4. Less maintenance. Because cloud applications are not installed on each user’s computer, there is no need for updates or patches applied to every endpoint. All that happens on the cloud.
5. Increased peak load capacity. Resources are shared across a large pool, so peak-load capacity increases and there is more efficiency for less utilized systems.
6. Backup redundancy. With a well-designed cloud solution, your data will be stored on multiple redundant sites, so it is protected and available even if one site is compromised by a natural or man-made disaster.
7. Security. Cloud security is as good as (or better) than traditional systems if implemented correctly.

Cloud management refers to the set of strategies, processes and tools used to oversee and optimize cloud-based services and infrastructure. Our services include tasks like monitoring performance, ensuring security, managing resources and controlling costs across public, private or hybrid cloud environments.

Effective cloud management is crucial as it helps you maximize the value of your cloud investments while ensuring security, scalability and efficiency. It also simplifies IT operations and allows businesses to focus on core activities without being overwhelmed by the complexities of cloud infrastructures.

There are many types of cloud management services available. We tailor all of our services to meet your organization’s different needs and goals. Our services include cloud reporting and monitoring, performance management, security and compliance management, cost control, and resource optimization.

We can also help you decide if you need a public cloud, private cloud or a combination of both. Finding the right mix of services can help your organization streamline operations, reduce downtime and maintain compliance with industry standards, all while ensuring that your cloud environment runs smoothly.

Of course! The cloud has advantages for businesses that have 1 employee or a million employees. By adopting cloud management solutions, SMBs can reduce their IT costs, improve their data security and gain access to scalable resources that grow with their business.

Cloud service providers are essential for businesses that may not have the internal expertise or resources to handle complex cloud infrastructures on their own. Leveraging our cloud management services allows your smaller business to gain the benefits of cloud computing without the overhead and complexity of managing it internally.

For some organizations, managing the cloud comes with its own set of challenges. Often, the biggest hurdle is maintaining visibility across multiple cloud environments. This can occur if you use a hybrid or multi-cloud approach.

Security can be another concern if managing your cloud infrastructure on your own. Especially if you are in a regulated industry. Regulations add an extra layer of complexity, requiring ongoing monitoring and reporting.

Without the right strategies and tools, you may overspend on cloud services.

However, by partnering with an expert cloud management service provider, like Convergence Networks, worries about these challenges will be a thing of the past.

Cloud service providers are third-party companies that offer a cloud-based platform, infrastructure, application and/or storage services. Think of it as a utility company: You just pay for the services you use, in this case, cloud services. A cloud managed service provider bundles cloud services into a managed service agreement. You get the cloud services and the expertise and support you need to keep everything optimized and secure.

Industry best practice is to follow the 3-2-1 Rule or the 4-3-2 Rule. Having backups and a disaster recovery solution that utilizes cloud storage can help follow those guidelines. The 3-2-1 backup method is a data protection strategy that recommends having three copies of your data in different locations to protect critical data in case of a backup failure:

3 copies: Have at least three copies of your data, including the original and two backups

2 types of media: Store two of the copies on different types of media, such as a flash drive, external hard drive, or cloud storage

1 offsite copy: Store at least one copy offsite or in the cloud in a remote location

Offsite backups can protect against disasters, theft, unauthorized access, or cyberattacks. A related backup strategy is the 4-3-2 rule, which involves storing four copies of data in three locations, with two of those copies being offsite. This strategy can help protect against natural disasters.

When choosing a cloud management provider, there are several factors to consider. The first thing to do is understand if you have a need. If you’re asking yourself that question, then odds are you should be talking to an expert. Start identifying areas that you would like to see improvement, and talk to multiple departments. Examples could include: improve security posture, improve collaboration between team members all across the country or world, reduce operation risk, work more efficiently, etc.

Next, create a budget and earmark funding (it may be difficult, but understanding if you have the ability to spend $1,000 vs 1,000,000 will help guide the conversation). Then compile a list of organizations that appear to be experts in cloud services AND match your company’s culture. Meet with them and listen to what those cloud management service providers say. Ask them about their process and what it’s like working with them. Ask them how they have helped similar businesses to yours navigate the cloud, and ask them if there is anything they don’t do on your wants list.

Finally, ask the cloud services provider to do an analysis on your current infrastructure and to come back with a written detailed plan on how they would accomplish your goals.