There are many benefits to leveraging this service. Key benefits include:
- A single platform for all your communication needs.
- Seamlessly transferring calls between any Teams connected device.
- Manage calls easily from creating conference calls to setting quiet hours.
- Available call queues, auto-attendant and voicemail transcription features.
- Increased scalability and flexibility for hybrid or remote workers.
- Gain visibility into your organization’s usage of Teams with reporting and dashboard functionality.