You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
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Is your organization ready for Copilot? Find out with this assessment.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Leverage the tools, expertise and local certified staff you need to ensure a dependable and optimized IT environment in Ottawa
Solve technical issues quickly, boost productivity and keep clients and employees happy thanks to our award-winning IT support services.
Why choose Convergence Networks for IT support?
Average response time for all phone requests
Supporting small and medium sized businesses
Companies rely on our technical assistance
900 Morrison Drive, Suite 206
Ottawa, ON K2H 8K7, Canada
Request a Quote: 613-721-3331
Avoid costly downtime. IT disruptions can cost businesses up to $427 per minute!
Our exceptional IT support and responsive helpdesk minimize these risks.
Receive direct, professional IT assistance at your workplace. Our in-person support offers prompt and individualized help for persistent IT problems.
Equipped with a crew of experienced technicians prepared to help, we tackle your IT issues directly.
Your business never sleeps, and neither does our IT support.
We leverage cutting-edge technology to deliver rapid, remote solutions, ensuring seamless uptime for your operations.
With 24/7 availability and a dedication to swift problem-solving, Convergence Networks is your trusted partner for reliable IT.
Did you know 44% of small businesses utilize cloud hosting or infrastructure services? Like all aspects of IT, cloud services also need dedicated support.
We ensure a seamless transition and ongoing management for public, private and hybrid cloud environments.
Guarantee seamless business connectivity with our comprehensive network support services.
It covers everything from security to maintenance, ensuring a robust IT foundation.
Elevate your IT department to a strategic asset. Our consulting services go beyond technical support, aligning your IT infrastructure with your broader business objectives.
With our experienced vCIOs and vCISOs, we offer strategic guidance and practical solutions to drive innovation and growth. Benefit from our
Enjoy personal attention and personalized service from a team that combines local focus with a national presence.
As your business grows, our services evolve with your business. Expect reliable, high-performing and tailored IT solutions designed locally by people who understand your business needs.
Gain the advantage of working with certified IT engineers who understand your priorities.
At Convergence Networks, we curate an elite team of IT specialists. We recruit individuals who are deeply committed to exceeding our client’s expectations and goals. Our team possesses unrivaled technical proficiency, coupled with an inherent drive to collaborate and overcome any technical challenge you may encounter. Together, let’s unleash your full potential and propel you beyond the boundaries you’ve envisioned.
Meet our team and learn more about what makes us stand out in the field of IT support services.
Managed services are essentially an agreement between Convergence Networks and our clients to carry out a specific set of IT tasks for a predetermined rate. These services encompass a variety of tasks including:
With our comprehensive managed services in Ottawa, you can redirect your attention back to your business, leaving the technological concerns to us. To learn more, we invite you to get in touch with us.
Don’t be confused by the terms: co-managed IT, hybrid IT, or IT support – they all refer to the same thing. Think of co-managed IT as a partnership strategy. It’s where your internal IT team joins forces with external tech experts. This approach is designed to enhance your team’s capabilities while leveraging the knowledge of seasoned professionals. For larger businesses, co-managed services can help distribute workload, ensuring optimal efficiency. Ultimately, you’re in control, choosing the right balance between your team’s work and the specialized support from your Ottawa IT MSP partner.
Virtual CTO: We serve as your outsourced CTO, guiding your internal team and providing strategic direction
Shared Responsibilities: Your internal team handles day-to-day tasks, while we provide expert advice and support
Managed Team Leadership: Maintain internal IT leadership while outsourcing execution of strategies and initiatives to our managed services team
Choose a co-managed IT model that aligns with your business objectives and empowers your team for greater success.
Today, businesses can choose from a wide range of managed IT service providers, from large national firms to independent IT professionals. As you compare potential providers, take your time to find the best fit for your Ottawa business. Here are the essential qualities to look for in an IT partner that can drive your company’s growth:
These are just some of the basics you’ll want to inquire about as you compare Ottawa managed service providers.
IT service management (ITSM) companies leverage proven processes to optimize your IT infrastructure. This includes planning, supporting, creating, delivering, operating and implementing your technology. ITSM encompasses the management of all your technology services and devices:
Laptops and laptop applications
Desktops
Mobile device management (MDM)
Printers
Servers and networks, on premises and in the cloud
All software applications and much more
Streamline your operations with Ottawa-based IT service management. We centralize oversight of all workplace technology and services, leading to cost savings and the ability to deliver superior products and services.
Partner with a local IT support team and gain access to:
Tailor Solutions: Adapt IT services to meet your organization's unique needs
Improve Service: Enhance overall efficiency and responsiveness
Reduce Technology Costs: Streamline your IT operations and eliminate redundant or obsolete assets
Foster Collaboration: Enable seamless knowledge sharing across your teams
Boost Customer Satisfaction: Deliver better products and services through optimized IT support
Minimize Downtime: Reduce disruptions caused by breaches, incidents, or technical issues
Benefit from 24/7/365 Monitoring: Ensure continuous oversight of your endpoints
How Ottawa IT support services can achieve these benefits:
Infrastructure Design: Build and maintain a robust and efficient IT infrastructure
Business Continuity Planning: Develop strategies to recover from disasters and incidents
Process Optimization: Implement effective processes to streamline IT operations
Risk Mitigation: Identify and address potential security threats and vulnerabilities
Employee Training: Educate your staff on new technologies and best practices
Over 400 businesses count on us exactly for exactly that every day
Technology isn’t just a tool; it’s a strategic asset.
Transform your IT department into a powerhouse that drives efficiency, fosters collaboration and propels your Ottawa business forward. Our experts align with your strategic vision, tackling IT challenges so you can focus on what you do best.
Drive your business towards higher profitability and impact through a blend of seasoned C-level consultants, account managers and specialized teams.
Cybersecurity isn’t a luxury for businesses like yours; it’s fundamental. Fortify your sensitive data with leading security solutions and best practices, guaranteeing compliance with industry standards.
Our 24/7/365 security operations center is your shield against cyber threats.
From initial assessments to implementing detailed roadmaps, we simplify the complex, helping you make tangible progress in safeguarding your business.
Every business has unique IT needs. Our outsourced IT support provides tailored solutions designed to address your specific challenges and goals. When your business faces disruptions or downtime, our dependable technical resource is there to provide immediate assistance. We prioritize timely access to support and implement your switch within 30 days.
After a thorough assessment, our team will:
At Convergence Networks, we provide a comprehensive range of IT support services tailored for Ottawa businesses.
This includes prompt helpdesk services, on-site technical assistance, streamlined remote IT support, extensive cloud assistance and robust network support.
Our team is equipped to handle everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
We prioritize rapid response for all IT support requests.
With an average phone response time of just one minute and an average issue resolution time of 1 hour, our dedicated team ensures your technical issues are addressed swiftly.
Our commitment to quick and efficient service minimizes downtime, keeping your operations running smoothly.
Absolutely. We specialize in providing tailored cloud solutions for Ottawa-based businesses.
Our services include aiding in the seamless transition to cloud platforms, ongoing cloud management and ensuring alignment with business goals.
We also offer data backup and disaster recovery services to ensure your cloud infrastructure is secure and resilient. Our team monitors and manages private, public and hybrid cloud deployments.
At Convergence Networks, we offer an extensive range of cybersecurity services tailored to safeguard Ottawa businesses from the ever-evolving landscape of digital threats.
Our cybersecurity solutions include advanced IT forensics for investigating and mitigating cyber incidents, robust cloud security measures and implementing Zero Trust security models for maximum protection.
With Convergence Networks, your business is equipped with a comprehensive cybersecurity strategy, designed to protect, detect and respond to sophisticated cyber threats.
Outsourcing IT support to Convergence Networks is cost-effective and efficient for Ottawa businesses.
It eliminates the expenses of hiring and maintaining an in-house IT team. You gain access to a broad range of expert skills, ensuring optimal IT solutions and staying updated with the latest technology and security trends.
Outsourcing offers flexibility and scalability to match your business growth, providing 24/7/365 support that’s hard to achieve in-house.
This approach minimizes downtime, enhances productivity and is generally more cost-efficient than managing an internal IT team.
503-906-1600 4252 SE International Way
Portland, OR
97222
|
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
|
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
Winnipeg
204-943-4777219 Kennedy St
Winnipeg, MB
R3C 1S8
|
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
|
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