You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
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We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Minimize costly downtime and improve IT performance with our local, proven and dependable managed IT services in Portland
Resolve technical issues quickly, increase productivity and improve reliability with our award winning services trusted by 400+ businesses
Why choose Convergence Networks as your IT managed service provider (IT MSP)?
Supporting small and medium-sized businesses
Customer satisfaction rating
Average response time for phone requests
Leverage insights from vCIOs and other certified staff who align IT to support your organization's goals
Defend your operations with cybersecurity services including 24/7/365 monitoring, our in-house security operations center and endpoint protection
Build and deploy a robust network for your business with services ensuring secure, continuous connectivity and proactive monitoring and maintenance
Get quick assistance for your technical needs with responsive IT helpdesk support that features a one-minute average response time
Seamlessly transition to the cloud with expert managed cloud and Microsoft 365 that provides flexibility, scalability and cost savings
Reduce IT costs and headaches by allowing experienced technicians to manage your on-site storage, servers and other equipment
Ensure business continuity in the event of a crisis with reliable data backup and disaster recovery
Leverage Microsoft Teams based phones to make and receive calls and manage voicemail and call forwarding
Keep IT systems secure and running efficiently and maintain compliance with industry regulations with regularly reviewed IT documents
Picture a support service where every interaction isn’t just about solving your IT issues but also about recognizing you and understanding your business’s specific needs.
This personalized approach ensures that you receive expert, localized support.
Whether you require hands-on assistance to solve a technical issue or strategic guidance from our top experts, our managed IT experts provide live and work where you do.
Our Portland-based IT services transcend traditional IT support by integrating technology seamlessly across a variety of areas with your business’s objectives and strategies.
Our managed IT services include:
We provide a well-rounded service through a team of experienced consultants, account managers, and skilled solutions architects, all dedicated to crafting and managing technology strategies that fit all of your Portland business needs.
Falling victim to a major cyber incident doesn’t just erode client trust; it can cost your business as much as $4.45 million.
We help you avoid this situation with a complete suite of cybersecurity services.
Our services include:
As an IT MSP, we emphasize delivering a suite of services that goes beyond simply meeting your needs, but anticipating them.
Offering managed IT services means adapting to the evolving IT landscape and ensuring that your business stays ahead of the curve in technology and security. We invest in the latest certifications and advancements while continuously vetting solutions to prepare our clients for the future.
Managed IT services provide your business with helpful support and technology solutions. If you’re forced to deal with a lengthy kickoff process, your issues could easily pile up.
At Convergence Networks, our goal is to get your managed IT launched within 30 days. After an initial meeting with our team, we will:
See actual results faster when you choose our managed IT services.
Managed IT services can help your organization overcome challenges like:
With an IT MSP by your side, challenges like these are manageable.
Partner with Convergence Networks for managed IT services
At Convergence Networks, our Portland IT services include IT support. We tackle equipment and end-user technology issues with ease, minimizing interruptions and improving your overall efficiency. Our helpdesk ensures you will be connected and receive immediate help from one of our skilled IT technicians on average in a minute. This quick access to expert support streamlines problem resolution, keeping your team productive and your IT systems running smoothly. Our NOC and SOC monitors your IT equipment to address issues as they arise.
Delivering fast response and resolution times is a core feature of our IT managed services at Convergence Networks.
This includes a one-minute average response time for IT support calls and an average resolution time of just 1 hour.
This efficiency minimizes costly downtime, ensuring your business operations run smoothly and without interruption.
Reducing downtime is a key focus of our managed IT services. We monitor your systems closely and respond quickly to issues, ensuring minimal downtime. Our focus on prevention means you get the most out of your IT investment. Your operations stay smooth and uninterrupted.
Yes. We offer customized managed IT services plans that help address areas your IT team either doesn’t want to support and/or are better addressed by our IT experts.
Convergence Network’s managed IT services bolster your cybersecurity posture by implementing advanced security measures and continuous monitoring.
Our approach includes an in house security operations center (SOC) with cybersecurity tools such as multifactor authentication, dark web monitoring and next generation firewalls.
Absolutely! We specialize in seamless cloud migrations. Our expert team will tailor a cloud solution to enhance your business efficiency and scalability.
With our support, you can confidently leverage the cloud’s potential for a smooth digital transformation and management.
Compliance management is crucial for avoiding costly penalties and safeguarding your business.
According to a Ponemon Institute study, the cost of non-compliance can be 2.71 times higher than the cost of maintaining compliance.
We navigate the complexities of regulatory standards such as HIPAA, CMMC, NIST, and PCI with ease. Our dedicated team offers thorough support to ensure your IT infrastructure meets these compliance requirements.
Yes. While most of our services can be delivered remotely, we can place and manage on-site IT staff.
At Convergence Networks, our managed IT services include advanced remote monitoring and management (RMM). This proactive approach enables us to oversee and maintain your IT infrastructure from afar, utilizing specialized software to continuously monitor the health, performance, and security of your servers, computers, networks, and applications.
Here’s how RMM benefits your organization:
RMM is a vital part of managed IT services, offering a cost-effective and efficient way to ensure a secure, reliable, and high-performing IT environment for Portland organizations.
503-906-1600 4252 SE International Way
Portland, OR
97222
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613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
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206-217-0130 1410 NW 49th St
Seattle, WA
98107
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Winnipeg
204-943-4777219 Kennedy St
Winnipeg, MB
R3C 1S8
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313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
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517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
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