Our Managed Services Are Designed to Scale Alongside Your Business as You Grow
Are you looking to engage with an experienced managed IT service provider who provides outstanding service and understands the technology solutions that best fit with your organizations? If so, let’s connect.
Why Choose Managed IT Services?
We prioritize employing and retaining remarkably capable people, ready to guide you in leveraging your technology to maximize your teams’ productivity.
What else sets us apart: our expertise in designing high-performing technology solutions with cybersecurity at the core. When the economy strengthens or your business experiences growth, we can expand alongside you. During tough economic times, we will guide you towards a cost-effective strategy.
Managed IT Services Offer Key Advantages for Businesses
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
We can serve as your outsourced IT service provider, or collaborate with your internal IT staff to better manage the complexities of technology.
Our goal is to ensure your staff is productive, that technology is used as a driving force for your business, and the burden of IT support is lifted.
In short, we will support your staff by monitoring and managing your technology services, desktops, laptops, and other IT devices so you can focus on what you do best.
- Reduce downtime and security issues by over 70% via proactive management.
- Cut the resolution time for problems to minutes versus several hours via our remote management technology.
- Resolve 93% of IT issues remotely and proactively.
- Save more than 35% in IT support costs.
- Ensure a predictable monthly cost that can be budgeted with no surprises.
- Eliminate the need to build in-house expertise in IT infrastructure and security technology.
- Provide economies of scale that let small and medium businesses benefit from Fortune 500 class, IT management and technical support at an affordable cost.
Delegate IT Operations to a Managed Services Provider for Business Success
Keeping up with daily IT operations can distract you from growing your business. It can also be difficult to maintain system updates, patches, and troubleshoot technical issues.
Frequently Asked Questions About Our Managed IT Services
Managed IT services involve a proactive approach to handling your company’s technology needs. Instead of reacting to problems as they arise, an MSP monitors, maintains and optimizes your IT systems 24/7/365. You can expect managed IT services to include:
- Network monitoring and security that protects your business from cyber threats with firewalls, antivirus software and proactive threat detection.
- Help desk support that provides expert assistance for your employees when they have technology issues.
- Data backup and disaster recovery to safeguard your critical data and ensure your business can quickly recover in the event of a data loss or system failure.
- Cloud services, which help manage and optimize your cloud infrastructure for better performance and scalability.
- Strategic IT consulting to help you plan and implement technology solutions that align with your business goals.
Think of an MSP as your outsourced IT department, handling everything from day-to-day maintenance to strategic planning, so you can focus on running your business.
Yes, small businesses can enjoy a range of benefits from managed IT services, such as:
- Access to expertise: Most small businesses don’t have the budget to hire a full-time IT team with diverse expertise. An MSP gives you access to a team of skilled professionals who specialize in various IT areas.
- Cost savings: Outsourcing IT is often more cost-effective than hiring and training your own staff. Managed IT services are typically provided on a predictable monthly fee, making budgeting easier.
- Proactive support: MSPs proactively monitor your systems to identify and resolve issues before they cause downtime or data loss, helping you avoid costly disruptions.
- Enhanced security: Cybersecurity threats are constantly evolving. MSPs stay up to date on the latest security measures to protect your business from attacks.
- Scalability: As your business grows, an MSP can easily scale its services to meet your changing needs.
Without managed IT services, small businesses may struggle to keep up with technology demands, leaving them vulnerable to security risks and downtime. Partnering with an MSP can level the playing field, giving small businesses the same technological advantages as larger enterprises.
Your managed service provider may offer a range of services, such as:
- IT support and helpdesk.
- Strategic IT roadmap development
- IT budgeting
- 24/7 remote monitoring and management.
- IT vendor management.
- Cybersecurity threat detection and response.
- Hardware procurement.
- Cloud migration and management.
- And more.
Outsourcing means getting a job done by an external resource rather than your own employees. When it comes to IT, there are two main ways to do this:
- Project-based outsourcing: This approach involves hiring a vendor or contractor for a specific IT task, like moving to the cloud, providing after-hours help desk or offering a set amount of monthly support. These are often called “break-fix” solutions because they focus on fixing existing problems or filling a particular need. However, they don’t proactively address your overall IT and cybersecurity needs.
- Managed IT services: Partnering with a managed service provider (MSP) is a more comprehensive approach. Beyond project expertise and help desk support, an MSP actively works to prevent problems from occurring in the first place. Think of them as your 24/7 IT team, constantly monitoring and maintaining your network to ensure smooth business operations.
Why Choose Convergence Networks?
Could you get by with an “IT guy” who shows up (fairly dependably) when you need him to fix something? Maybe. But you probably won’t get ahead that way. With the right managed IT services, your organization can use technology to become more productive and efficient. With Convergence Networks, you get:
- Proactive IT support: As a managed service provider, we focus on preventing issues rather than just reacting to them, saving you from costly downtime and data breaches.
- Expertise: You gain access to a team of IT and cybersecurity experts with a wide breadth of knowledge. Our goal is to keep you up to date with the latest technologies and threats.
- Cost-effectiveness: Managed IT services are typically more affordable than hiring and maintaining an in-house IT team.
- Local Dedicated Service: Get personalized, local IT support to clients backed by team members who stand ready to assist when you need it.
Is Your Technology Working Hard or Hardly Working?
Whatever business you’re in, technology helps you achieve your goals and stay ahead of the competition. When your IT isn’t optimized, your staff will be frustrated, your initiatives could take longer and you could be vulnerable to cybercrime.
Why struggle when you can get ahead with the help of Convergence Networks managed IT services?
Security-First Managed IT Services
Our Convergence Networks experts understand today’s cybersecurity landscape. A strong security posture is critical and can’t be ignored. Fortunately, it can be outsourced to a knowledgeable managed service provider.
When you partner with Convergence Networks, we deliver comprehensive security measures that include:
- Continuous remote monitoring.
- Strategies for mitigating risk.
- Advanced data protection methods.
- Robust planning for disaster recovery and business continuity.
