Seattle Co-Managed IT Services

Work together for IT success with our expert co-managed IT services in Seattle

Get Collaborative IT Support in Seattle That Is Trusted by 400+ Businesses

Many organizations may have an internal IT team. Co-managed IT provides the ability to outsource IT tasks that your internal IT team doesn’t have time for or the skill set to tackle. It allows you access to additional IT expertise without the cost and time of hiring, training, and managing more internal staff. Co-managed IT services can be customized to include areas such as end user support, cybersecurity, network management, cloud management, software renewals, and more.

Why choose Convergence Networks for co-managed IT services?

Broad Expertise: Certified engineers with experience in multiple areas of IT. Get access to a team of specialists if something is out of your wheelhouse.

Quick Response: Our average response time is under one minute.

24/7/365 Network Monitoring: In-house Network Operations Center (NOC) with real people monitoring your network and ensuring that alerts are handled promptly.

Cybersecurity Capabilities: In-house Security Operations Center (SOC), virtual chief information security officers (vCISOs), cybersecurity engineers, and a robust line-up of IT cybersecurity tools to help assess and protect your business.

Local Knowledge & Support: Local partner in Seattle who knows when vendors are down and can come on-site to address problems as needed.

Tailored Solutions: Customized plan to fit your specific internal IT team’s needs and budgets..

Scalable Support: No pressure to hire more internal people; we can scale with you as needs change.

Future Proof Partner: Continuously vetted solutions to find the right solutions for your needs today and in the future.

Request a Quote for Our Co-Managed IT Services in Seattle

Why Convergence Networks is a Leading Co-Managed IT Service Provider in Seattle

Clock Time Years Icon - Convergence Networks

23 Years

Supporting small and medium-sized businesses

IT Support and Helpdesk Icon - Convergence Networks

98%

Customer satisfaction rating

200+

Collaborative employees able to support your internal IT team

Convergence Networks

Co-Managed IT Services in Seattle

1410 NW 49th St
Seattle, WA 98107

Request a Quote: 206-217-0130

Our Co-Managed IT Services in Seattle

Required Services

Account Manager

Service Desk

24 x 7 Unlimited Remote Escalations

Reporting & Dashboards

Security Operations Center

Managed Detection and Response (MDR)

vCISO Consulting (1 hour per Month)

Internal and External Vulnerability Scan (Quarterly)

Co-Managed Care

Included

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Included

Included

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Included

Included

Included

Other Services

Onsite IT Support Technician

vCIO to Develop Strategic IT Plan and Budget

Support Ongoing IT Planning and Advise on New Technology and Solutions

Strategic Business Review

24×7 Realtime Performance and Security Monitoring

Patch Management

Backup Monitoring and Restorations

Asset Management and Network Monitoring Software

Microsoft 365 Backups

Server Backups

Anti-Spam Email Filtering

Dark Web Monitoring

Security Awareness Training

Phishing Prevention Training (Bi-Annual)

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Our Co-Managed IT Approach Enables You to Achieve More with Less

Local Dedicated Service

Imagine a service where every call or email connects you with someone who not only resolves your IT problems but also knows your name and your business’s unique challenges.

This personalized approach ensures that you receive expert, localized support. Whether it’s onsite assistance to solve a technical issue or strategic conversations about your business, expect co-managed IT services from people who live and work where you do.

Seattle Co-Managed IT Services - Convergence Networks
Co-Managed IT Services in Seattle - Convergence Networks

Comprehensive Technology Capabilities and Expertise

Our Seattle-based co-managed IT services go beyond mere IT support; it’s about understanding your internal IT team’s goals and strategies and using our numerous technical certifications and experts to drive their success, not replace them.

We offer a holistic approach, combining the expertise of experienced consultants, account managers and skilled solutions architects, all focused on tailoring technology across a variety of areas to fit your unique Seattle business needs.

Secure IT Solutions

Your organization’s cybersecurity is one of our top priorities. Any of our customized plans, solutions or support are all done with your cybersecurity in mind. We can bolster your current security, support your team or find secure solutions.

Co-Managed IT Services for the Seattle Area - Convergence Networks
Seattle Co-Managed IT Support - Convergence Networks

Fast Onboarding with Our 30-Day Process​

A strong co-managed IT partnership can make a significant difference in your business’s success. Our IT support provides a dependable technical resource that is committed to your long-term goals. When faced with disruptions or downtime, our team is ready to respond promptly and effectively. Our 30-day kickoff process accelerates service implementation.

Our Other IT Services in Seattle, WA

Frequently Asked Questions About our Co-Managed IT Services

Our co-managed IT services support your organization’s internal IT team to fill gaps in expertise and resources. We work seamlessly with your team to provide our customized services.

With fully managed IT services we take over the entirety of your IT and cybersecurity needs, replacing the need for an internal team. Our co-managed IT services are designed to support and enhance your internal IT team. We work collaboratively with yours to better manage your company’s technology.

Co-managed IT services are perfect for businesses with an internal IT staff, whether it’s just one or more. Sample problems co-managed IT services can help solve include businesses that want their internal IT to focus on more strategic activities; businesses that need access to additional expertise; businesses with an IT team, but not a cybersecurity team; businesses needing continuous support or support located in different geographies; businesses growing but not wanting the time and costs of hiring, training, and managing additional staff; etc.

We tailor our services to your organization’s unique needs and goals. We support Seattle-area businesses with the following services and more:

  • Assistance with IT strategy and planning
  • Cybersecurity and threat detection
  • Cloud migration and management
  • Network monitoring and maintenance
  • Helpdesk and troubleshooting support
  • Software and hardware support

Our services start with a detailed needs evaluation where we assess your current IT setup, identify any gaps and learn which one of our services is right for you.

Our co-managed IT services can support your team with a variety of cybersecurity tasks. This can include 24/7 monitoring, implementation of new protocols, or support during a cyber incident. All of our plans and solutions are done with a security-first mindset, helping you stay protected against evolving cyber threats.

By offloading tasks to our team, the reduction in workload for your IT team leads to a reduction in stress. Prolonged stress leads to staff burnout and higher turnover. By leveraging us, you can avoid these problems.

Our services are highly scalable. You won’t need to wait for our services or your team to catch up when your company is in growth mode. We’ll add more resources, implement new solutions for challenges and support any new projects.

When you request support, we’re usually there within a minute. We provide efficient, reliable services to keep any downtime to a minimum.

Yes, our IT professionals have a wide variety of expertise in many IT or cybersecurity projects. We can help you with a one-time implementation or ongoing support and maintenance of your new solution.

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