Lansing Managed IT Services

Yes, we offer comprehensive IT support services tailored to the needs of Lansing businesses. Our team is equipped to address equipment and end-user technology issues promptly, ensuring minimal downtime and maximum productivity.

Our responsive helpdesk connects you with a dedicated IT technician on average in under a minute, providing quick and efficient support for your Lansing-based team.

Our NOC and SOC monitors your IT equipment to address issues as they arise.

At Convergence Networks, we prioritize delivering rapid response and resolution times. Our IT managed services feature a one-minute average response time for support calls and an average resolution time of only 1 hour.

This efficiency minimizes costly downtime, ensuring your business operations stay uninterrupted.

Absolutely! We understand the unique challenges and opportunities faced by Lansing businesses, and minimizing downtime is a top priority. Our proactive monitoring and rapid response methods ensure your IT systems are always running smoothly.

Yes. We offer customized managed IT services plans that help address areas that your IT team doesn’t want to support or that are better addressed by our IT experts.

Protect your business from cyber threats with our comprehensive managed IT services. We offer a suite of advanced security tools, including dark web monitoring, next-generation firewalls and multifactor authentication.

Our proactive approach ensures your data and operations are safeguarded, giving you more peace of mind and protecting your bottom line.

Our managed cloud services offer comprehensive support and optimization to keep your cloud environment running at peak performance. We’ll provide ongoing monitoring, maintenance, and troubleshooting to prevent issues and minimize downtime.

Our team of experts will also help you identify opportunities for optimization, ensuring your cloud infrastructure is scalable and cost-effective. With our support, you can focus on your business goals while we handle the complexities of managing your cloud environment.

Absolutely. Compliance management is a critical aspect of modern business, and non-compliance can lead to significant financial penalties and reputational damage.

A study by the Ponemon Institute found that the cost of non-compliance can be 2.71 times higher than the cost of compliance. We understand the intricacies of regulatory standards like HIPAA, CMMC, NIST, and PCI.

Our team offers comprehensive support to help you achieve and maintain compliance.

Yes. Although most of our services can be delivered remotely, we can place and manage on-site IT staff.

• Detect issues early: Identify potential problems before they cause disruptions
• Maintain optimal performance: Ensure your business’s IT systems run smoothly and efficiently
• Resolve issues proactively: Often fix problems remotely, minimizing downtime and saving you time and money
• Enhance security: Monitor for threats, apply patches, and protect sensitive data
• Provide valuable insights: Offer reports about your technology

RMM is a crucial component of our managed IT services for Lansing businesses, providing a cost-effective and efficient way to maintain a secure, reliable, and high-performing IT environment.