Ottawa IT Company

When you contact us for support, one of our experts will respond in one minute. We understand the high cost of downtime, which is why we’ve meticulously built our support services to be efficient and effective.

Our team typically resolves issues within an hour! This helps your team members get back to the task at hand quickly.

Our customer service is unmatched, with a 98% CSAT rating. Our approach of strategic insights, comprehensive support and security prioritization ensures we resolve technical issues efficiently while meeting your team’s expectations.

We are also available 24/7/365 because we know technology issues only seem to happen when it’s inconvenient. We’ll ensure the inconvenience is minor with our short response and resolution times.

Yes, we offer custom IT strategies to align with your business goals. We want you to get the most out of your technology. During our thirty-day kick-off process, we get to know your organization, infrastructure and the support they need. We then create a plan that aligns with those. Our custom plans provide maintenance and support but also can include strategizing for the future.

We are more than just a Ottawa IT company. We also provide cybersecurity services in Ottawa and beyond. Some of our cybersecurity services include:

• Proactive, around-the-clock monitoring
• Dark web monitoring
• Managed SOC services
• Support during a cybersecurity incident
• Compliance management
• Implementation of cybersecurity tools