Ottawa IT Helpdesk Services

Our customizable IT helpdesk support services are designed to bring enterprise-level support to any Ottawa businesses in a cost-effective manner.

We have worked hard to achieve and maintain a 98% CSAT score by managing over 18,000 devices daily with winning customer service and a team of experts.

Of course! We know that every Ottawa business is different and has unique requirements. Our team will take the time to understand your business and get to know you. We take that knowledge and create a support package that fits your business.

Our customized support services are here to ensure your technology is working smoothly and scales alongside you. When your technology works for you, your team can focus on reaching important goals.

We take a security-first approach in everything we do, including our helpdesk solutions. We know that keeping your data secure and remaining compliant is vital to your organization.

This proactive approach, paired with our cybersecurity expertise, will ensure your team is safeguarded against the evolving cyber threat landscape.

Outsourcing your IT helpdesk services to Convergence Networks offers numerous benefits. It provides access to a wider variety of technical expertise, is typically more cost-effective and scales more quickly than maintaining an in-house team.

Our team offers 24/7/365 IT support. Each member brings unique expertise, allowing us to provide a broad and deep knowledge base that is difficult to achieve with a smaller in-house IT helpdesk team.

By partnering with a reliable partner in Seattle, like Convergence Networks, you and your team can focus on tasks that drive your organization forward.