Ottawa Microsoft Teams Phone Services

Enhance your organization’s communication when you leverage Microsoft Teams Phone services in Ottawa

What Is Microsoft Teams Phone?

Microsoft Teams offers a robust voice and video calling platform, designed to work harmoniously with your Microsoft solutions. This Voice over Internet Protocol (VoIP) solution, you can replace your traditional phone services and further support remote and hybrid workers. This solution gives your team the ability to make and receive calls and messages whether they are in the office, working from home or on the go. They can also manage their voicemail and forward calls through the app. This app supports organization-wide communication while also improving collaboration and productivity.

Rely on our team of experts to consolidate all of your communication and collaboration needs into one easy to use service.

The Benefits of Microsoft Teams Phone in Ottawa

Consolidate: Streamline all of your communication and collaboration needs into one platform

Transfer: Switch calls between your phone and desktop smoothly, with no disruptions

Adjust: Turn your call into a conference call or change settings to address availability, ringtones and more

Listen: Manage and listen to your voicemail directly within the Microsoft Teams application

Report: Access dashboard metrics and reporting to maintain clear visibility into your phone system

Request a Quote for Microsoft Teams Phone Services in Ottawa

Join the 400+ Businesses Relying on Our Expert Support

Keep communication flowing and increase collaboration across your organization when you leverage our Microsoft Teams Phone services in Ottawa.

This is why you should choose Convergence Networks as your provider:

Experience White Glove Setup and Ongoing Support: Unlike others who simply activate the service and leave you to figure it out, we provide dedicated, personalized assistance. A direct contact person will be there to ensure smooth operations.

Expert Telecommunications Team: Our team, led by a telecommunications expert with 15 years of experience, specializes in call flow design, architecture, end-user adoption and training, phone system deployments, and customization.

Comprehensive Training and Onboarding: We provide thorough training to your staff on the system and stay with them throughout the onboarding period to ensure a smooth transition.

Security First: We design our solutions to maintain the security and privacy of your communications. Customizable solutions ensure you get the support and solutions that fit your goals.

Why Convergence Networks Is the Top Microsoft Teams Phone Expert in Ottawa

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1 Minute

Average response time for all phone requests

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23 Years

Supporting small and medium-sized businesses

400+

Companies rely on our technical assistance

Convergence Networks

Microsoft Teams Phone Services in Ottawa

900 Morrison Drive, Suite 206
Ottawa, ON K2H 8K7, Canada

Request a Quote: 613-721-3331

Our Microsoft Teams Phone Services in Ottawa

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Microsoft Teams Phone Setup

Configure and integrate fully within your Microsoft 365 services for seamless voice and video calling, voicemail and call routing

User and Device Management

Manage user accounts, phone numbers, and Teams-enabled devices with ease for a smoother communication experience

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24/7 Monitoring and Support

Ensure uninterrupted service with our proactive monitoring and rapid issue resolution. We’ll keep your call quality and performance running optimally.

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Cybersecurity and Compliance

Apply effective security measures to maintain compliance and safeguard the privacy of your Teams communication

IT Monitoring & Disaster Recovery

Ongoing Maintenance and Updates

Stay efficient and secure with regular software updates, system reviews and performance optimizations

What Sets Us Apart?

A Local Partner With National Support

It can be hard to choose: Do you want a team local to you or a team with resources from all over the country? With Convergence Networks, you don’t need to choose. We have a dedicated team in Ottawa ready to support you. When needed, our Ottawa-based team can tap into our vast network of experts for support.

This allows our services to grow alongside your business, to easily find solutions to challenges and so much more. Find peace of mind when you leverage our local and national team.

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Ottawa Microsoft Teams Phone Services from Convergence Networks

Secure Phone Systems

Given the rise of cyberattacks, ensuring your communications remain secure and private is essential. When we create your VoIP solution, your organization’s security is a top priority. We will put measures in place to prevent unwanted users from gaining access and encrypt communication so it remains private to your organization.

Learn How To Maximize Your Productivity With Ottawa Microsoft Teams Phone Services

Your Microsoft Teams Phone is more than just a calling tool, it’s a productivity tool. Watch our webinar below to find out how to enhance your organization’s productivity.

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Frequently Asked Questions About Our Microsoft Teams Phone Services

Traditional VoIP systems will only focus on voice calling solutions and don’t often integrate well with other Microsoft solutions. However, Microsoft Teams Phone integrates seamlessly within the Teams platform and provides voice and video calling, chat and file sharing.

Of course! Flexibility is at the core of this solution’s design. Whether your team is in the office, at home or on the go, your employees will be able to make or receive calls on a Wi-Fi-connected device. Teams is an ideal solution for any remote or hybrid team.

There are numerous benefits to leveraging this service. Key benefits include:

  • A single platform for all your communication needs
  • Easy integration with your existing Microsoft solutions
  • Available call queues, auto-attendant and voicemail transcription features
  • Increased scalability and flexibility for hybrid or remote work landscapes

Yes, you can keep your existing phone numbers when you make the switch to this solution. By porting your phone numbers over, we can ensure minimal disruption during the transition.

We offer complete support, including planning to reduce downtime, setup, configuration, troubleshooting, and training. Our support doesn’t need to end after the switch is made, we offer ongoing support for this service and many other IT and cybersecurity services.

This scalable solution is a great, cost-effective solution for any size business. There are numerous plans to be tailored for small teams or growing enterprises.

International calling plans can be added to your subscription, and are generally a cost-effective solution for businesses with global operations. Both inbound and outbound international call options are available.

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