You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We tailor services to meet your business needs. That’s why we’re always adding more to the list. Information specific to each of these services will be on our site soon. In the meantime, book a meeting to discuss your needs.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
Tuesday May 13, 2025
10:00 AM PST | 1:00 PM EST
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We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Enhance your organization’s communication when you leverage Microsoft Teams Phone services in Ottawa
Microsoft Teams offers a robust voice and video calling platform, designed to work harmoniously with your Microsoft solutions. This Voice over Internet Protocol (VoIP) solution can replace your traditional phone services and further support remote and hybrid workers. Microsoft Teams Phone gives your team the ability to make and receive calls and messages whether they are in the office, working from home or on the go. They can also manage their voicemail and forward calls through the Teams app. This app supports organization-wide communication while also improving collaboration and productivity.
Rely on our team of experts to consolidate all of your communication and collaboration needs into one easy to use service.
Consolidate: Streamline all of your communication and collaboration needs into one platform
Transfer: Switch calls between your phone and desktop smoothly, with no disruptions
Adjust: Turn your call into a conference call or change settings to address availability, ringtones and more
Listen: Manage and listen to your voicemail directly within the Microsoft Teams application
Report: Access dashboard metrics and reporting to maintain clear visibility into your phone system
Keep communication flowing and increase collaboration across your organization when you leverage our Microsoft Teams Phone services in Ottawa.
Experience White Glove Setup and Ongoing Support: Unlike others who simply activate the service and leave you to figure it out, we provide dedicated, personalized assistance. A direct contact person will be there to ensure smooth operations.
Expert Telecommunications Team: Our team, led by a telecommunications expert with 15 years of experience, specializes in call flow design, architecture, end-user adoption and training, phone system deployments, and customization.
Comprehensive Training and Onboarding: We provide thorough training to your staff on the system and stay with them throughout the onboarding period to ensure a smooth transition.
Security First: We design our solutions to maintain the security and privacy of your communications. Customizable solutions ensure you get the support and solutions that fit your goals.
Average response time for all phone requests
Supporting small and medium-sized businesses
Companies rely on our technical assistance
900 Morrison Drive, Suite 206
Ottawa, ON K2H 8K7, Canada
Request a Quote: 613-721-3331
Configure and integrate fully within your Microsoft 365 services for seamless voice and video calling, voicemail and call routing.
Manage user accounts, phone numbers, and Teams-enabled devices with ease for a smoother communication experience.
Ensure uninterrupted service with our proactive monitoring and rapid issue resolution. We’ll keep your call quality and performance running optimally.
Apply effective security measures to maintain compliance and safeguard the privacy of your Teams communication.
Stay efficient and secure with regular software updates, system reviews and performance optimizations.
It can be hard to choose: Do you want a team local to you or a team with resources from all over the country? With Convergence Networks, you don’t need to choose. We have a dedicated team in Ottawa ready to support you. When needed, our Ottawa-based team can tap into our vast network of experts for support.
This allows our services to grow alongside your business, to easily find solutions to challenges and so much more. Find peace of mind when you leverage our local and national team.
Given the rise of cyberattacks, ensuring your communications remain secure and private is essential. When we create your VoIP solution, your organization’s security is a top priority. We will put measures in place to prevent unwanted users from gaining access and encrypt communication so it remains private to your organization.
Your Microsoft Teams Phone is more than just a calling tool, it’s a productivity tool. Watch our webinar below to find out how to enhance your organization’s productivity.
Traditional VoIP systems will only focus on voice calling solutions and don’t often integrate well with other Microsoft solutions. However, Microsoft Teams Phone integrates seamlessly within the Teams platform and provides voice and video calling, chat and file sharing.
Of course! Flexibility is at the core of this solution’s design. Whether your team is in the office, at home or on the go, your employees will be able to make or receive calls on a Wi-Fi-connected device. Teams is an ideal solution for any remote or hybrid team.
There are numerous benefits to leveraging this service. Key benefits include:
Yes, you can keep your existing phone numbers when you make the switch to this solution. By porting your phone numbers over, we can ensure minimal disruption during the transition.
We offer complete support, including planning to reduce downtime, setup, configuration, troubleshooting, and training. Our support doesn’t need to end after the switch is made, we offer ongoing support for this service and many other IT and cybersecurity services.
This scalable solution is a great, cost-effective solution for any size business. There are numerous plans to be tailored for small teams or growing enterprises.
International calling plans can be added to your subscription, and are generally a cost-effective solution for businesses with global operations. Both inbound and outbound international call options are available.
503-906-1600 4252 SE International Way
Portland, OR
97222
|
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
|
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
Winnipeg
204-943-4777219 Kennedy St
Winnipeg, MB
R3C 1S8
|
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
|
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