IT security involves a set of cybersecurity strategies. The overarching goal is to prevent unauthorized access to an organization’s assets, such as networks, computers and data. With IT security, you can maintain the integrity and confidentiality of the sensitive information your organization holds and block cybercriminals’ access to that information.

IT security seeks to protect against the loss of:

• Data integrity
• Data availability
• Data confidentiality

In reality, 93% of businesses that suffer a cyber attack face significant disruption, including downtime and critical data loss. When researching IT security consultants, you’ll find that many security practices and controls are aimed at safeguarding these critical aspects.

IT security consulting, which is also known as cybersecurity, is a specialized field within the general IT industry. IT security consulting focuses on evaluating the risks and vulnerabilities of an organization’s networks, computer systems and software. Security consultants (or information security consultants, network security consultants or database security consultants) are tasked with designing and implementing tailored solutions to safeguard companies and their data against cyberattacks and other digital threats.

In general, IT security consultants are specialists in protecting organizations’ digital assets and information from cyber threats. Typically, the responsibilities of IT security consultants include:

• Risk assessment and vulnerability analysis
• Security planning and strategy
• Implementation and management of security solutions
• Compliance and governance
• Information security policies
• Training around security awareness
• Incident response and remediation
• Staying informed on the latest threats, IT security trends and technologies

It’s essential to recognize that cyber threats aren’t only a concern for large corporations and governments. In fact, evidence reveals that 46% of cyber breaches impact small businesses.

As you talk with potential IT security service providers in Lansing, here are a few questions to ask each provider:

• Do you have a team of in-house security experts?
• What security-related certifications have you earned?
• What compliance frameworks do you have experience with?
• What is your experience in our industry?
• Can you offer case studies or client references that demonstrate your success?
• How do you balance the need for security with operational efficiencies?
• What cybersecurity tools do you use?
• Can you come onsite if needed?
• If I encounter an incident that takes me offline, can you assist in getting my business back online?

For more tips on choosing a provider, download our free Choose IT Support Checklist.

We provide both one-time IT security projects (e.g., vulnerability assessments, incident response) as well as ongoing IT security guidance and support by trained cybersecurity experts.

Yes, we offer comprehensive IT support services tailored to the needs of Lansing businesses. Our team is equipped to address equipment and end-user technology issues promptly, ensuring minimal downtime and maximum productivity.

Our responsive helpdesk connects you with a dedicated IT technician on average in under a minute, providing quick and efficient support for your Lansing-based team.

Our NOC and SOC monitors your IT equipment to address issues as they arise.

At Convergence Networks, we prioritize delivering rapid response and resolution times. Our IT managed services feature a one-minute average response time for support calls and an average resolution time of only 1 hour.

This efficiency minimizes costly downtime, ensuring your business operations stay uninterrupted.

Absolutely! We understand the unique challenges and opportunities faced by Lansing businesses, and minimizing downtime is a top priority. Our proactive monitoring and rapid response methods ensure your IT systems are always running smoothly.

Yes. We offer customized managed IT services plans that help address areas that your IT team doesn’t want to support or that are better addressed by our IT experts.

Protect your business from cyber threats with our comprehensive managed IT services. We offer a suite of advanced security tools, including dark web monitoring, next-generation firewalls and multifactor authentication.

Our proactive approach ensures your data and operations are safeguarded, giving you more peace of mind and protecting your bottom line.

Our managed cloud services offer comprehensive support and optimization to keep your cloud environment running at peak performance. We’ll provide ongoing monitoring, maintenance, and troubleshooting to prevent issues and minimize downtime.

Our team of experts will also help you identify opportunities for optimization, ensuring your cloud infrastructure is scalable and cost-effective. With our support, you can focus on your business goals while we handle the complexities of managing your cloud environment.

Absolutely. Compliance management is a critical aspect of modern business, and non-compliance can lead to significant financial penalties and reputational damage.

A study by the Ponemon Institute found that the cost of non-compliance can be 2.71 times higher than the cost of compliance. We understand the intricacies of regulatory standards like HIPAA, CMMC, NIST, and PCI.

Our team offers comprehensive support to help you achieve and maintain compliance.

Yes. Although most of our services can be delivered remotely, we can place and manage on-site IT staff.

• Detect issues early: Identify potential problems before they cause disruptions
• Maintain optimal performance: Ensure your business’s IT systems run smoothly and efficiently
• Resolve issues proactively: Often fix problems remotely, minimizing downtime and saving you time and money
• Enhance security: Monitor for threats, apply patches, and protect sensitive data
• Provide valuable insights: Offer reports about your technology

RMM is a crucial component of our managed IT services for Lansing businesses, providing a cost-effective and efficient way to maintain a secure, reliable, and high-performing IT environment.