We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Our solutions are designed to scale alongside your business growth.
Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit with your
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
Enhance your it capabilities with our co-managed it solutions.
Leverage the strengths of your in-house IT team while expanding your company’s IT expertise and capacity. With a co-managed IT support partnership, we work seamlessly with your team to enhance your IT operations.
Next generation of managed security services with a focus on real-time threat detection, threat hunting, and active response.
The perfect target for a cybercriminal is any business that’s not paying attention.
There’s a common belief amongst the business community that cybercriminals only attack large companies. A portion of this is true – cybercriminals do attack large companies. But they also attack medium-sized companies, small companies, and companies of every other size. Protect your
When you seek to deploy a robust cybersecurity program or reach an ambitious compliance standard, our partnership prepares your
Build a robust defense system for your business. This comprehensive approach prevents unauthorized applications from accessing your network, creating a fortified defense against cyber threats.
Our technical and strategic cybersecurity project services are designed to address specific requirements and security concerns
Imagine having a super-smart assistant built right into your Microsoft 365 that anticipates your needs and helps you work faster. That’s the magic of Microsoft Copilot!
Make the most of Microsoft Copilot with Convergence Networks
Microsoft Copilot can be a game-changer for businesses, streamlining processes and increasing productivity. However, getting it up and running smoothly can be complex. Your team may not have the knowledge or bandwidth to navigate security settings, data integration and ongoing optimization. Our Microsoft and technology experts can help.
A modern voice and video calling solution built into the Microsoft Teams application, which allows you to replace your traditional phone services.
In today’s modern hybrid work environment, businesses everywhere need their phone systems to work from anywhere. Adopting a cloud-based voice technology service is critical to meet this need for your
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
In earlier years, data loss was usually blamed on user error and natural disasters.
But our world has changed. As technologies advance and cybercrime intensifies, your
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
How many of these 18 critical CIS controls does your business have?
Searching for IT services? Here are the top questions to ask.
Get the 20 critical settings you need to make your cloud secure.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Utilize the expertise, tools and local certified staff you need to ensure a dependable and optimized IT environment in Lansing
Say goodbye to IT headaches! Our award-winning IT support specialists minimize disruptions, boost your team’s efficiency and keep clients and employees satisfied.
Why choose Convergence Networks for IT support?
Average response time for all phone requests
Supporting small and medium sized businesses
Companies rely on our technical assistance
Avoid costly downtime. IT disruptions can cost businesses up to $427 per minute!
Minimize IT disruptions with our exceptional support and fast-acting helpdesk.
Skip the wait times and get immediate, expert IT help right at your desk.
Our on-site support team provides personalized solutions for even the toughest tech troubles.
Your business never sleeps, and neither does our IT support.
We leverage cutting-edge technology to deliver rapid, remote solutions, ensuring seamless uptime for your operations.
With 24/7 availability and a dedication to swift problem-solving, Convergence Networks is your trusted partner for reliable IT.
Did you know 44% of small businesses utilize cloud hosting or infrastructure services? Like all aspects of IT, cloud services also need dedicated support.
We ensure a seamless transition and ongoing management for public, private and hybrid cloud environments.
Guarantee seamless business connectivity with our comprehensive network support services.
It covers everything from security to maintenance, ensuring a robust IT foundation.
Our IT consulting services extend beyond technical support. We align your IT environment with your overarching business objectives.
This approach is at the core of our philosophy to ensure your technology investments drive innovation and growth. Our forward-thinking experts offer practical insights and strategies.
Leverage our
Experience dedicated attention and customized service from a team that combines local expertise with a national reach.
As your business expands, our services evolve with you. Count on innovative IT solutions tailored locally by professionals who understand your needs.
Access skilled IT engineers who understand your priorities.
At Convergence Networks, we carefully select a team of elite IT specialists. We recruit people dedicated to exceeding client expectations and goals. Our team has unmatched technical expertise and a natural passion to overcome any technical obstacle you encounter. Together, let’s unleash your full potential and propel you past your envisioned boundaries.
Meet our team and find more about what makes us stand out in the field of IT support services.
Managed services are essentially an agreement between Convergence Networks and our clients to carry out a specific set of IT tasks for a predetermined rate. These services encompass a variety of tasks including:
With our comprehensive managed services in Lansing, you can redirect your attention back to your business, leaving the technological concerns to us. To learn more, we invite you to get in touch with us.
Don’t be confused by the terms: co-managed IT, hybrid IT, or IT support – they all refer to the collaboration between your in-house IT team and external experts. This approach empowers you to leverage the knowledge of seasoned professionals. For larger companies, co-managed services can help distribute workload, ensuring optimal efficiency. Ultimately, you decide the ideal balance between internal resources and the expertise offered by your Lansing IT MSP partner.
Managed Team Leadership: Retain internal IT leadership while outsourcing the execution of strategies and initiatives to our managed services team
Shared Responsibilities: Your internal team handles day-to-day tasks, while we provide expert advice and support
Virtual CTO: We serve as your outsourced CTO, guiding your internal team and providing strategic direction
Select the co-managed IT model that best suits your business goals and enables your team to accomplish more.
Today’s businesses have the luxury of choosing from a wide range of managed IT service providers. As you begin your search, you’ll discover that providers vary significantly, from large national firms to independent IT professionals. Remember, selecting the right managed service provider for your Lansing business requires careful consideration. Here are the key factors to look for in an IT partner that can help your company succeed:
These are just some of the basics you’ll want to inquire about as you compare Lansing managed service providers.
IT service management (ITSM) companies leverage proven processes to optimize your IT infrastructure. This includes planning, supporting, creating, delivering, operating and implementing your technology. ITSM encompasses the management of all your technology services and devices:
Streamline your operations with Lansing-based IT service management. We centralize oversight of all workplace technology and services, leading to cost savings and the ability to deliver superior products and services.
Partner with a local IT support team and gain access to:
Tailor Solutions: Adapt IT services to meet your organization's unique needs
Minimize Downtime: Reduce disruptions caused by breaches, incidents, or technical issues
Reduce Technology Costs: Streamline your IT operations and eliminate redundant or obsolete assets
Boost Customer Satisfaction: Deliver better products and services through optimized IT support
Improve Service: Enhance overall efficiency and responsiveness
Foster Collaboration: Enable seamless knowledge sharing across your teams
Benefit from 24/7/365 Monitoring: Ensure continuous oversight of your endpoints
How Lansing IT support services achieve these benefits:
Business Continuity Planning: Develop strategies to recover from disasters and incidents
Risk Mitigation: Identify and address potential security threats and vulnerabilities
Infrastructure Design: Build and maintain a robust and efficient IT infrastructure
Process Optimization: Implement effective processes to streamline IT operations
Employee Training: Educate your staff on new technologies and best practices
Over 400 businesses count on us exactly for exactly that every day
Technology isn’t just tools, it’s your strategic advantage.
Transform IT into a powerhouse that eradicates inefficiencies, enhances collaboration, drives growth and secures your business.
Our specialists align with your business strategy, addressing IT challenges so you can focus on your core strengths.
Unlock remarkable profitability and influence. Our team of experienced C-level consultants, account managers and specialized teams empower your business for success.
Cybersecurity isn’t a luxury for businesses like yours; it’s fundamental. Fortify your sensitive data with proactive security solutions and best practices, guaranteeing compliance with industry standards.
Our 24/7/365 security operations center is your shield against cyber threats.
From initial assessments to implementing comprehensive roadmaps, we simplify complexity, enabling tangible progress in securing your business.
Your satisfaction is our priority. That’s why we’ve streamlined our process to deliver essential IT support fast. Our 30-day kickoff process accelerates service implementation.
After an initial meeting, we:
At Convergence Networks, we provide a comprehensive range of IT support services tailored for Lansing businesses.
This includes prompt helpdesk services, on-site technical assistance, streamlined remote IT support, extensive cloud assistance and robust network support.
Our team is equipped to handle everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
We prioritize rapid response for all IT support requests.
With an average phone response time of just one minute and an average issue resolution time of 1 hour, our dedicated team ensures your technical issues are addressed swiftly.
Our commitment to quick and efficient service minimizes downtime, keeping your operations running smoothly.
Absolutely. We specialize in providing tailored cloud solutions for Lansing-based businesses.
Our services include aiding in the seamless transition to cloud platforms, ongoing cloud management and ensuring alignment with business goals.
We also offer data backup and disaster recovery services to ensure your cloud infrastructure is secure and resilient. Our team monitors and manages private, public and hybrid cloud deployments.
At Convergence Networks, we offer an extensive range of cybersecurity services tailored to safeguard Lansing businesses from the ever-evolving landscape of digital threats.
Our cybersecurity solutions include advanced IT forensics for investigating and mitigating cyber incidents, robust cloud security measures and implementing Zero Trust security models for maximum protection.
With Convergence Networks, your business is equipped with a comprehensive cybersecurity strategy, designed to protect, detect and respond to sophisticated cyber threats.
Outsourcing IT support to Convergence Networks is cost-effective and efficient for businesses in Lansing.
It removes the costs associated with hiring and maintaining an internal IT team. You gain access to a wide array of expert skills, ensuring optimal IT solutions and staying current with the latest technology and security trends.
Outsourcing provides flexibility and scalability to align with your business growth, offering 24/7/365 support that can be challenging to maintain internally.
This approach reduces downtime, boosts productivity and is typically more cost-effective than managing an internal IT team.
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
503-906-1600 4252 SE International Way
Portland, OR
97222
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
|
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