Leverage the expertise, tools, and qualified staff you need to ensure a dependable IT environment in Portland
Minimize technical issues quickly, boost productivity, and keep clients happy thanks to our IT support services.
Why choose Convergence Networks for IT support?
Supporting small and mid-sized businesses
Average response time for all phone requests
Companies rely on our technical assistance
4252 SE International Way
Portland, OR 97222
Request a Quote: 503-906-1600
Avoid costly downtime. IT disruptions can cost businesses up to $427 per minute!
Our exceptional IT support and responsive helpdesk minimize these risks.
Don’t waste time waiting on IT help! Our on-site support brings expert technicians directly to your workplace.
They’re equipped to tackle even the most persistent issues, providing personalized solutions to keep your business running smoothly.
Your business never sleeps, and neither does our IT support.
We leverage cutting-edge technology to deliver rapid, remote solutions, ensuring seamless uptime for your operations.
With 24/7 availability and a dedication to swift problem-solving, Convergence Networks is your trusted partner for reliable IT.
Did you know 44% of small businesses utilize cloud hosting or infrastructure services? Like all aspects of IT, cloud services also need dedicated support.
Public, private, or hybrid – we’re your cloud experts. We ensure a seamless transition and provide ongoing management for all your cloud environments.
Guarantee seamless business connectivity with our comprehensive network support services.
It covers everything from security to maintenance, ensuring a robust IT foundation.
Enjoy personal attention and personalized service from a team that combines local focus with a national presence.
As your business grows, our services evolve with your business. Expect nothing less than proactive IT solutions designed locally by people who understand your business needs.
Gain the advantage of working with certified IT engineers who understand your priorities
At Convergence, we build exceptional IT teams specifically designed to help your business thrive. We recruit passionate and highly skilled individuals who are dedicated to exceeding your expectations. Our team combines unmatched technical expertise with a collaborative spirit, ensuring they can tackle any technical challenge you face. Let’s work together to unlock your full potential and propel your business beyond its current goals.
Meet the Convergence team and learn more about what makes us stand out in the field of IT support services.
Managed services are essentially an agreement between Convergence and our clients to carry out a specific set of IT tasks for a predetermined rate. These services encompass a variety of tasks including:
With our comprehensive managed services in Portland, you can redirect your attention back to your business, leaving the technological concerns to us. To learn more, we invite you to get in touch with us.
Co-managed IT, hybrid IT, or IT support with a Portland MSP – they all mean the same thing: partnering your in-house IT team with experienced external experts. This collaboration unlocks a wealth of knowledge and frees up your team to focus on core business needs.
For instance:
Your in-house IT team could take care of handling day-to-day IT maintenance while relying on the expertise of a managed service provider for advice and additional assistance.
With an MSP as your virtual CIO, your internal IT team can focus on day-to-day operations while leveraging the MSP's expertise to develop and execute IT plans that align with your business goals.
Empower your internal IT leader to manage a dedicated, outsourced IT team. This ensures access to specialized expertise while maintaining strategic control.
Fortunately for today’s businesses, managed IT service providers come in all shapes and sizes. When you begin comparing potential providers, you’ll find they vary from large national firms to independent “IT guys” who work for themselves. Keep in mind that choosing the right managed service provider for your Portland business will take time and effort. Here’s what to look for in an IT partner that can help your company thrive:
These are just some of the basics you’ll want to inquire about as you compare Portland managed service providers.
IT service management (ITSM) companies leverage proven processes to optimize your IT infrastructure. This includes planning, supporting, creating, delivering, operating, and implementing your technology. ITSM encompasses the management of all your technology services and devices:
Laptops and laptop applications
Desktops
Mobile device management (MDM)
Printers
Servers and networks, on premises or in the cloud
All software applications and much more
Take control and optimize your operations. Our Portland-based IT service management centralizes all your workplace technology, boosting efficiency and freeing you to focus on delivering exceptional products and services.
Streamline your infrastructure to better deliver the high-quality internet technology your business needs.
Ensure your organization’s data is only accessible by authorized users (such as your staff, clients, etc.). Robust IT service management should include removal of all former employees or clients from your systems.
We keep all your devices and applications up-to-date for optimal security and performance.
Advise you on best practices for backup to handle any possible data breaches whether they come from criminal activity, insider actions or natural disasters.
Conduct a comprehensive cybersecurity assessment to identify areas where your existing plans and processes can be strengthened or replaced with more robust measures.
Partner with a local IT support team and gain access to:
Reduced technology costs (with redundant or obsolete assets removed).
Improved service.
Improved customer satisfaction.
Our latest collaboration tools empower your teams to seamlessly share information and ideas.
Safeguard your data and operations with comprehensive support.
Reduced downtime when breaches occur.
Improved levels of productivity and efficiency.
Adaptation to your organization’s specific needs.
Implementation of a robust IT infrastructure.
Seamless technology adoption: Training, process reinforcement, and ongoing support for your team.
Reduced risk factors throughout your organization.
Implementing the right processes for your company.
You’ll be resolving issues in 1.2 hours or less when you partner with us.
Technology is more than just tools; it’s your strategic edge.
Transform IT into a powerhouse that eliminates inefficiencies, boosts collaboration, promotes growth, and safeguards your business.
Our experts align with your business strategy, tackling IT challenges so you can excel at what you do best.
Partner with us to achieve breakthrough profitability and impact. Our team of C-level advisors, dedicated Account Manager, and industry specialists work hand-in-hand with you to develop and execute a winning strategy.
Cybersecurity isn’t a luxury for businesses like yours; it’s fundamental. Fortify your sensitive data with leading security solutions and best practices, guaranteeing compliance with industry standards.
Our 24/7 security operations center is your shield against cyber threats.
Feel confident about your cybersecurity posture! We handle the intricate details, from initial assessments to implementing a customized roadmap. This allows you to focus on running your business with peace of mind, knowing your data and systems are protected.
Proactive IT support is essential for minimizing disruptions and ensuring business continuity. Our outsourced IT services provide a dependable technical resource, ready to address challenges before they become critical. We understand the importance of timely access to support, which is why we implement your services within 30 days.
After an initial consultation, our team will:
At Convergence Networks, we provide a comprehensive range of IT support services tailored for Portland businesses.
This includes prompt helpdesk services, on-site technical assistance, streamlined remote IT support, extensive cloud assistance, and robust network support.
Our team is equipped to handle everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
We prioritize rapid response for all IT support requests.
With an average phone response time of just one minute and an average issue resolution time of 1.2 hours, our dedicated team ensures your technical issues are addressed swiftly.
Our commitment to quick and efficient service minimizes downtime, keeping your operations running smoothly.
Absolutely. We specialize in providing tailored cloud solutions for Portland-based businesses.
Our services include aiding in the seamless transition to cloud platforms, ongoing cloud management, and ensuring alignment with business goals.
We also offer data backup and disaster recovery services to ensure your cloud infrastructure is secure and resilient. Our team monitors and manages private, public, and hybrid cloud deployments.
Protect your Portland business from ever-changing cyber threats! Convergence Networks offers a comprehensive suite of cybersecurity services, customized to your specific needs.
Our cybersecurity solutions include advanced IT forensics for investigating and mitigating cyber incidents, robust cloud security measures, and implementing Zero Trust security models for maximum protection.
With Convergence Networks, your business is equipped with a comprehensive cybersecurity strategy, designed to protect, detect, and respond to the most sophisticated cyber threats.
Outsourcing IT support to Convergence Networks is cost-effective and efficient for Portland businesses.
It eliminates the expenses of hiring and maintaining an in-house IT team. You gain access to a broad range of expert skills, ensuring optimal IT solutions and staying updated with the latest technology and security trends.
Grow with ease! Outsourcing your IT needs offers the flexibility and scalability to adapt to your business’s growth, while providing 24/7 support you might struggle to maintain in-house.
This approach minimizes downtime, enhances productivity, and is generally more cost-efficient than managing an internal IT team.
To connect, please enter the 6-digit code given to you by your Network Administrator:
