Wednesday, May 6, 2026
1 p.m. ET / 10 a.m. PT
We are pleased to share that Certinet Systems is now part of Convergence Networks. Learn More.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Give your team the AI tools they need to automate tasks, avoid errors, and work with confidence while keeping sensitive data protected.
At Convergence Networks’ Copilot Factory, your success is our mission. We specialize in delivering AI Copilots meticulously tailored to the unique needs of diverse organizations. Whether it’s helping HR avoid data exposure, supporting IT with intelligent automation, or guiding operations with secure insights, we make AI work safely in your environment.
At Copilot Factory, we turn AI into practical solutions that fit your team—not the other way around. Our custom-built tools help small and mid-sized businesses automate tasks, reduce errors, and solve everyday problems securely and reliably. Everything we create is designed with your operations and data privacy in mind, so your team can move faster without added risk.
Free up your team to focus on meaningful work by offloading routine tasks.
Analyze large datasets and uncover insights with built-in security.
Use AI to get more done without burning out your team.
Spot risks before they turn into issues with pattern analysis.
We design AI that fits your tools, needs, and compliance standards.
Precision AI helps cut errors and lower labor costs.
Offer instant answers and faster resolution without compromising trust.
Every solution follows strict protocols to protect your data.
Scale securely as your needs evolve—without starting from scratch.
Explore new opportunities with AI that supports innovation and insight.
We work closely with your stakeholders to identify opportunities for secure AI-assisted automation or a chatbot, thoroughly review data sources with a security-first lens, and gather detailed requirements while prioritizing data privacy.
With a high-level design that aligns with your existing branding and security guidelines, we develop a simple prototype and begin rigorously testing potential data integrations and features, ensuring security vulnerabilities are addressed from the outset.
Following an iterative development process, we carefully select platforms and large language models (LLMs) with strong security track records. We then develop the solution with continuous security testing and vulnerability assessments to identify and resolve issues proactively.
Finally, we deploy and integrate the AI application within your secure infrastructure, provide comprehensive user training emphasizing secure usage practices, and continuously collect feedback to guide ongoing improvements and security enhancements.
The result: Your own secure AI Copilot, meticulously tailored to propel your organization toward greater efficiency, insightful decision-making and a future brimming with innovative experiences.
By providing secure and tailored AI Copilots, we empower your team with intelligent tools that streamline workflows, enhance decision-making and free them from tedious tasks, all within a secure and trustworthy environment.




Discover operational excellence with AI designed to seamlessly integrate with your operations, providing real-time insights and automating routine tasks with robust security protocols.
Contact us today to explore customizable AI solutions and take your organization to new heights of productivity and innovation.
Microsoft Copilot is an AI-powered productivity assistant that is integrated into various Microsoft 365 applications (like Word, Excel, PowerPoint, Outlook, Teams) and Windows. It leverages large language models (LLMs) to help users with tasks such as generating text, summarizing content, analyzing data, creating presentations and more.
Copilot Factory is our secure AI development service that creates custom AI tools to help businesses automate tasks, improve decision-making, and reduce manual work—without compromising sensitive data.
While Microsoft Copilot is a product embedded into Microsoft 365, Copilot Factory builds fully customized AI tools tailored to your workflows, systems, and security requirements. We can integrate Microsoft Copilot where it fits, or develop standalone solutions when it doesn’t.
We help automate repetitive tasks, reduce errors, analyze large datasets, improve response times, and streamline internal workflows across departments like HR, Operations, and IT.
No. Copilot Factory can help all sizes of organizations that need practical AI tools without the complexity or risk of off-the-shelf solutions.
Microsoft emphasizes the security and privacy of data used with Copilot. For work accounts, Copilot operates within your organization’s existing security, compliance and privacy policies. Your organization’s data is not commingled with other organizations’ data or used to train the underlying large language models. Copilot only accesses data that the user has existing permissions to view and does not train on your data.
Microsoft 365 Copilot has a per-user, per-month licensing fee, which is an add-on to the existing Microsoft 365 subscription. The specific price can vary depending on the plan. Copilot in Windows is included in eligible versions of Windows 11.
Explore customizable AI solutions and take your organization to new heights.
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