Detroit IT Company

Support your future growth and technology with our Detroit IT company services

What is an IT Company?

As an IT company in Detroit, we provide your organization with an array of services to support your entire technology infrastructure. Our team of IT professionals can handle all of your IT needs or support your in-house team with various tasks such as technical support, data backups, vCIO services and more.

When you partner with Convergence Networks, we become your strategic ally, helping you maximize the potential of technology to its fullest advantage. All of our services are customized to solve the needs of your organization.

Request a Quote for our IT services

Convergence Networks

IT Company in Detroit

2200 Hunt Street, Suite 202
Detroit, MI 48207

Request a Quote: 313-671-7458

Our Detroit IT Company’s Services

Managed IT Services MSP Icon - Convergence Networks

Managed IT

Support for all of your IT and technology requirements. From 24/7/365 monitoring, security services and troubleshooting support to keep your business running smoothly and securely.

Co-Managed IT

Collaborate with your internal IT team to offer additional expertise, tools and support to strengthen your existing IT operations.

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IT Helpdesk

Get reliable and efficient technical support from our IT helpdesk. With our one minute average response time, we’ll ensure minimal downtime and quick resolutions.

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Compliance Support

Stay compliant with industry regulations with our expert guidance. We’ll ensure your infrastructure and security protocols meet the needs of any regulations.

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Microsoft Teams Phone

Upgrade your communication with a VoIP service. Microsoft Teams phone enables seamless calling, conferencing and collaboration throughout your organization.

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Backup and Disaster Recovery

Protect all your critical and sensitive data with our secure backup solutions. Rely on our disaster recovery plans to keep your organization operational.

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vCIO

Leverage our virtual CIO services to gain strategic IT leadership that helps you align technology with your business goals, scale to drive growth.

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IT Consulting

Utilize our expert IT consultants to optimize your technology, infrastructure and improve your cybersecurity posture. Our team can help streamline and optimize your operations.

As an IT company, we specialize in providing your business with the expertise, services and tools needed to enhance and manage your technology infrastructure. We offer comprehensive support, monitoring and maintenance of your technology that aligns with your business goals.

Our security-first, proactive approach allows us to become your strategic partner. From 24/7/365 network monitoring to proactively hardware maintenance, we deliver the solutions you need to succeed.

The Benefits of Hiring an IT Company in Detroit

When you partner with Convergence Networks, you’ll notice the following benefits and more:

Easy IT Management: When you leverage our team of experts, you won’t need to worry about managing your IT needs. Our focus will be your IT and cybersecurity needs so yours can be your business.

Minimize Downtime: Technology issues can lead to downtime and without a reliable IT company supporting you, productivity will decrease as well. Our average response time is one minute and our average resolution time is one hour. This efficient, reliable service helps you reduce downtime and increase productivity.

Increased Adaptability: When your business grows your technology must grow as well. Our scalable support ensures this happens. We’ll help you implement new technology, quickly scale IT infrastructure needs and address any growing pains.

Efficient Operations: While we support and manage your IT systems, we also optimize workflows across your organization. We can fully support your IT needs or co-manage with your in-house experts to manage your IT environments.

Enhance Cybersecurity: One of our priorities is our security-first approach. This proactive approach prevents cyber-attacks along with our threat detection, monitoring and other cybersecurity services.

A Detroit IT Company Like No Other

Detroit IT Company - Convergence Networks

We’re a Local IT Company, Supported By Our National Team

When you partner with Convergence Networks, you get the best of both worlds: a local IT company that is an expert in Detroit-area businesses but with the resources of a large nationwide company. This duality helps us give our clients the care and attention your organization needs while being able to quickly scale services or find the specialized expertise you need. 

What Sets Us Apart

Gone are the days of waiting and waiting for your old IT company to respond to your needs. Our team is quick to respond and resolve any technical issues. We have meticulously built our support services to create a one-minute response time and resolve that issue in an hour.

Security is built into everything we do. The solutions and tools we provide are always held to our strict cybersecurity standards. Our security-first approach ensures your organization is safeguarded against cyber threats.

All of our services are customized to your needs, challenges and goals. Our custom plans are cost-effective while delivering everything you need and nothing you don’t.

When you need strategic IT support, our vCIO services can help guide your company’s technology effectively. They’ll ensure you have a roadmap to success.

From consultation to having support in place only takes thirty days. With this fast-track start-up, there’s no waiting around to get the support you need.

Our Other IT Services in Detroit, MI

Frequently Asked Questions About Our Detroit IT Company

When you contact us for support, one of our experts will respond in one minute. We know how expensive downtime can be, which is why we’ve meticulously built our support systems to be extremely responsive.

Our team typically resolves issues within an hour! This helps your team members get back to the task at hand quickly.

Our customer service is unmatched, with a 98% CSAT rating to prove it. Our approach of strategic insights, comprehensive support and security prioritization ensures we solve any technical issues and meet all of your team’s expectations.

We are also available 24/7/365 because we know technology issues can happen anytime. We’ll ensure the inconvenience is minor with our short response and resolution times.

Of course! We want you to get the most out of your technology. During our thirty-day kick-off process, we get to know your organization’s goals, infrastructure and the support you need. We then create a plan that aligns with those. Our custom plans provide maintenance and support but also can include strategizing for the future.

We are more than just a Detroit IT company. We also provide an array of cybersecurity services in Detroit. Some of our cybersecurity services include:

  • Proactive, around-the-clock monitoring
  • Dark web monitoring
  • Managed SOC services
  • Support during a cybersecurity incident
  • Compliance management
  • Implementation of cybersecurity tools

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