Detroit Managed IT Services

Solve IT issues quickly with a wide range of reliable local managed IT services in Detroit

Maximize Your IT Investments With Our Local Managed IT Services in Detroit

Ensure quick resolution for IT issues, boost productivity and improve reliability with our award-winning services trusted by 400+ businesses.

Why choose Convergence Networks as your IT managed service provider (IT MSP?

  • Receive quick responses with phone requests answered within one minute
  • Minimize costly downtime with 1-hour average resolution time
  • Navigate complex IT challenges with certified remote and on site IT specialists
  • Safeguard your operations with 24/7/365 cybersecurity and IT support
  • Stay ahead of technology by leveraging our expertise to select the appropriate technology to meet your needs
  • Optimize IT spending with service plans customized  for your business

Request a Quote for our Managed IT Services in Detroit

Why Convergence Networks is a Leading Detroit IT MSP

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23 Years

Supporting small and medium sized businesses

98%

Customer satisfaction rating

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1 Minute​

Average response time to speak to a real IT professional

Convergence Networks

Managed IT Services in Detroit

2200 Hunt Street, Suite 202
Detroit, MI 48207

Request a Quote: 313-671-7458

Managed IT Services You Can Trust

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IT Strategy

Benefit from strategic guidance by vCIOs and other certified staff who specialize in aligning IT to support your organization's goals

Cybersecurity

Protect your operations with cybersecurity services including round-the-clock monitoring, our in-house security operations center and endpoint protection

Network Services

Build a resilient network for your business with services that ensure secure, uninterrupted connectivity and proactive monitoring and maintenance

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IT Helpdesk

Get responsive IT helpdesk support that has a one minute average response time

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Cloud Services

Elevate your business to the cloud effortlessly with managed cloud and Microsoft 365, providing operational flexibility, scalability, and cost-savings

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On-Site Equipment

Reduce IT headaches and costs by allowing experienced technicians to manage your on-site servers, storage and other equipment

Backup & Disaster Recovery

Prepare for any crisis with backup and disaster recovery solutions

VoIP

Make and receive calls, manage voicemail and call forwarding through Microsoft Teams based phones

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IT Policies & Procedures

Maintain compliance with industry regulations and help keep IT systems secure and running efficiently with regularly reviewed IT documents

What Sets Us Apart from Other IT MSPs?

Local Dedicated Service

Rooted in the communities where our staff lives and works, we provide personalized, local support to clients.

Whether it’s an on-site visit to solve a technical issue or a direct conversation about business goals, our localized IT services are there for you.

We strive to know each client by name and foster a long-term relationship where our clients also know us.

IT Support in Detroit, MI
Detroit IT Consulting Services

Comprehensive Technology Capabilities and Experience​

Our Detroit-based IT services extend beyond standard IT support; we focus on aligning technology across a variety of areas with your business goals and strategies to ensure you get the best results for your business.

Our managed IT services include:

  • Cloud computing
  • Networking
  • Server management
  • Cybersecurity
  • Microsoft Copilot
  • VoIP
  • IT compliance
  • IT project management
  • IT vendor management

We blend the expertise of experienced consultants, account managers and solutions architects to deliver a fully integrated technology strategy. Our team collaborates closely with you, crafting solutions that are tailored to all of your specific IT needs and goals in Detroit.

Full Stack Cybersecurity Services and Solutions

Suffering a major cyber attack can damage client confidence and potentially cost up to $4.45 million.

We are dedicated to shielding you from such threats with our extensive range of cybersecurity solutions, which include:

  • 24/7/365 in-house SOC and NOC
  • Internal and external vulnerability scans
  • Penetration testing services
  • Risk assessments
  • Next-generation firewalls
  • Antivirus protection
  • Email and spam filtering
  • Patch management
  • Multifactor authentication (MFA)
  • Managed detection & response
  • Dark web monitoring
  • Cybersecurity awareness training
  • Incident response
  • Information security policies and procedures
  • And more
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Remaining Ahead of the Evolving Technology Landscape

As an IT MSP, we prioritize delivering a comprehensive suite of services that not only meets but anticipates your needs.

Offering managed IT services means adapting to the ever-changing IT landscape and ensuring that your business stays ahead of technological trends and security threats. We invest in the latest advancements and certifications while thoroughly vetting solutions to prepare our clients for the future.

Accelerate Your Managed IT Services With Our Efficient 30-Day Onboarding Process

Managed IT services are pivotal for providing support and technological solutions to your business. A lengthy initiation can aggravate existing technical challenges.

Our objective is to have your managed IT services operational in just 30 days, after which you’ll start to see the full value of our services. Following our initial consultation, we will:

  • Collect essential documentation
  • Initiate service transition
  • Conduct vital maintenance
  • Create a personalized strategic technology roadmap

See actual results faster when you choose our managed IT services.

Detroit IT Service Management - Convergence Networks

Why Opt for Detroit Managed IT Services?

Managed IT services can help your organization overcome challenges like: 

  • Delays in IT support response times  
  • Shortage of IT expertise across multiple technology areas
  • Turnover in IT staff
  • Exposed computer networks
  • Lack of a robust backup and disaster recovery solution 
  • IT compatibility issues
  • Rising IT and telecom costs
  • Outdated computer equipment
  • Undocumented IT policies
  • Unclear cloud and IT strategy  

Challenges like these are manageable with an experienced IT MSP by your side.

See Why 400+ Companies Rely On Convergence Networks

Partner with us today for managed IT services in Detroit

Our Other IT Services in Detroit, MI

Frequently Asked Questions About Our Managed IT Services

At Convergence Networks, our Detroit IT services include IT support. We tackle equipment and end-user technology issues with ease. Our helpdesk ensures you will stay connected and receive immediate help from one of our skilled IT technicians within a minute on average. Our Network Operations Center (NOC) and Security Operations Center (SOC) monitor your IT infrastructure to proactively identify and resolve issues as they occur

At Convergence Networks, we pride ourselves on delivering rapid response and resolution times. Our managed IT services feature a robust support structure, boasting a one-minute average response time for support calls and an average resolution time of just 1 hour.

Reducing downtime is one of our top priorities. We utilize proactive monitoring and rapid response mechanisms to swiftly address IT issues before they escalate.

Yes. We offer customized managed IT services plans that help address what your IT team either doesn’t want to support and/or is better addressed by our IT experts.

Our managed IT services can enhance your cybersecurity posture.

We incorporate advanced cybersecurity tools like multifactor authentication (MFA),  next-generation firewalls, dark web monitoring and our in-house security operations center, ensuring your security is put first.

This proactive approach safeguards your assets and equips your team with the knowledge and tools necessary to prevent cyber threats, making your business more resilient against evolving risks.

Absolutely! We specialize in helping businesses like yours seamlessly transition to the cloud and optimize their cloud infrastructure. Our expert team provides tailored guidance and support.

With our experience, you can confidently leverage the cloud’s potential to enhance efficiency, scalability, and overall business performance.

Compliance management is critical for avoiding costly penalties and safeguarding your operations.

According to a Ponemon Institute study, the cost of non-compliance can be 2.71 times higher than the cost of maintaining compliance.

We navigate the complexities of regulatory standards such as HIPAA, CMMC, NIST, and PCI with ease. Our dedicated team offers thorough support to ensure your IT infrastructure meets these compliance requirements.

Yes. Although most of our services can be delivered remotely, we can place and manage on-site IT staff.

At Convergence Networks, our managed IT services offer remote monitoring and management (RMM) as a key component of our managed IT services. Our proactive approach ensures that your IT infrastructure remains robust, secure, and efficient, all from a distance. 

With RMM technology, our team can:

  • Detect issues early: RMM tools can identify potential problems, like failing hardware or security vulnerabilities, before they cause significant disruptions
  • Enhance system performance: With continuous monitoring and timely interventions, your IT systems will always be operating at peak efficiency
  • Resolve issues proactively: IT MSPs can often fix problems remotely without needing to send a technician on-site, minimizing downtime and saving businesses time and money
  • Improve security measures: With RMM, we actively monitor your IT infrastructure for possible threats, automatically apply security passages and safeguard your sensitive data.
  • Provide important insights: RMM provides users with reports on  your technology

For Detroit organizations, our RMM services are not just a necessity but a strategic advantage. We are offering a streamlined, cost-effective way to maintain a high-performing IT environment for your business. By entrusting your IT management to us, you can focus on driving your core business forward, while staying confident that your technology is in expert hands.

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