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We are pleased to share that Certinet Systems is now part of Convergence Networks. Learn More.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
It is fair to say that 2024 was a year of groundbreaking advancements in technology. AI was the buzzword of the year, sparking conversations everywhere, from classrooms to corporate boardrooms. As we look toward 2025, the pace of innovation shows no signs of slowing down. With new developments in AI, productivity tools, and cybersecurity, businesses must stay ahead of the curve to thrive.
Here’s a glimpse into the tech trends and challenges we anticipate shaping the year ahead.
AI and Productivity: The Evolution of Copilot
Microsoft’s Copilot technology, built on top of Chat GPT model, took centre stage in 2024, bringing AI-driven assistance to tasks like document creation, coding, and customer interactions. Looking forward to 2025, Microsoft is doubling down on custom versions of Copilot, enabling businesses to tailor AI tools to their specific workflows.
While the benefits are immense, Jonathan Wolff from Convergence Networks notes that AI tools like Copilot need to be configured thoughtfully. “If Copilot isn’t set up properly, it could inadvertently expose sensitive data or leave businesses vulnerable to AI-driven cyberattacks.”
For businesses considering AI adoption, 2025 might be the perfect time to take the plunge, especially with the recent launch of AI Agents in Copilot. Listen to what Microsoft has to say about AI Agents in Copilot
Wish to learn more about AI Agents and how they are different from AI chatbots? Read our recent blog on AI Agents.
Cybersecurity in 2025: Facing New Threats
As AI tools become more integrated into everyday operations, the risk of AI-driven cyberattacks rises. Threats like deepfake technology, enabled by advancement in AI, are evolving rapidly, making it harder to distinguish between real and fake communications. For example, MGM Resorts faced a major breach underscoring how sophisticated cyber threats have become. Want to learn more about the cyberattack? Listen to the video below.
Organizations must remain vigilant, particularly when adopting AI tools. Proper configuration, regular security updates, and training employees to recognize cyber risks will be crucial for safeguarding sensitive information in this increasingly hostile environment.
AI Agents in Microsoft Teams Phone
Microsoft is making strides in the world of communication with AI agents in Microsoft Teams Phone. While not yet available, these agents are being developed to handle simple queries, provide conversational responses, and analyze why customers reach out.
Imagine an AI agent answering routine phone calls, offering resolutions to common issues, and even providing insights into customer pain points. This conversational AI engine could revolutionize how businesses approach customer interactions, making communication more seamless and efficient. Want to learn more about AI Agents? Read our blog “From Chatbots to AI Agents: Understanding the Next AI Wave”
The Rise of Hardware-as-a-Service (HaaS)
Keeping up with technological advancements has always been challenging, but with the pace of innovation accelerating, it’s becoming even more critical. The devices and hardware purchased today might become obsolete faster than expected.
Enter Hardware-as-a-Service (HaaS) which offers several advantages for businesses. It helps reduce expenses by eliminating the need for large upfront investments, allowing organizations to subscribe to hardware instead of purchasing it outright. This approach ensures teams have access to the latest tools, increasing productivity and enabling them to work more efficiently. With fixed monthly costs, businesses can manage budgets more effectively and avoid unexpected financial surprises. Additionally, HaaS is scalable, making it easy to expand hardware resources as the business grows. Accidental coverage is often included, providing protection against unexpected damage and offering peace of mind for both hardware and users.
HaaS gives businesses the flexibility to upgrade as needed, ensuring they aren’t left behind in a fast-moving technology landscape. Contact Us for more information on HaaS.
Preparing for the Future
With advancements in AI, heightened cybersecurity risks, and flexible solutions like HaaS, 2025 is shaping up to be a transformative year for technology. Businesses that adapt early and strategically will be well-positioned to thrive.
Is 2025 the year you embrace AI, rethink your cybersecurity strategy, or adopt flexible hardware solutions? Staying ahead in the technology race requires informed decisions, and now is the time to prepare.
Not sure where to get started? Reach out to Convergence Networks. Our vCIOs can help you build a technology roadmap to ensure your technology grows with your business.
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