We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Our solutions are designed to scale alongside your business growth.
Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit with your
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
Enhance your it capabilities with our co-managed it solutions.
Leverage the strengths of your in-house IT team while expanding your company’s IT expertise and capacity. With a co-managed IT support partnership, we work seamlessly with your team to enhance your IT operations.
Next generation of managed security services with a focus on real-time threat detection, threat hunting, and active response.
The perfect target for a cybercriminal is any business that’s not paying attention.
There’s a common belief amongst the business community that cybercriminals only attack large companies. A portion of this is true – cybercriminals do attack large companies. But they also attack medium-sized companies, small companies, and companies of every other size. Protect your
When you seek to deploy a robust cybersecurity program or reach an ambitious compliance standard, our partnership prepares your
Build a robust defense system for your business. This comprehensive approach prevents unauthorized applications from accessing your network, creating a fortified defense against cyber threats.
Our technical and strategic cybersecurity project services are designed to address specific requirements and security concerns
Imagine having a super-smart assistant built right into your Microsoft 365 that anticipates your needs and helps you work faster. That’s the magic of Microsoft Copilot!
Make the most of Microsoft Copilot with Convergence Networks
Microsoft Copilot can be a game-changer for businesses, streamlining processes and increasing productivity. However, getting it up and running smoothly can be complex. Your team may not have the knowledge or bandwidth to navigate security settings, data integration and ongoing optimization. Our Microsoft and technology experts can help.
A modern voice and video calling solution built into the Microsoft Teams application, which allows you to replace your traditional phone services.
In today’s modern hybrid work environment, businesses everywhere need their phone systems to work from anywhere. Adopting a cloud-based voice technology service is critical to meet this need for your
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
In earlier years, data loss was usually blamed on user error and natural disasters.
But our world has changed. As technologies advance and cybercrime intensifies, your
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
How many of these 18 critical CIS controls does your business have?
Searching for IT services? Here are the top questions to ask.
Get the 20 critical settings you need to make your cloud secure.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Elevate your Detroit business’s IT performance and dependability with our expertise, tools and local certified staff
Boost productivity, improve reliability and ensure quick resolution for IT issues with award-winning IT support services.
Why choose Convergence Networks for IT support?
Average response time for all phone requests
Supporting small and medium sized businesses
Companies rely on our technical assistance
2200 Hunt Street, Suite 202
Detroit, MI 48207
Request a Quote: 313-671-7458
Costly downtime can add up quickly—up to $427 per minute for small businesses like yours.
With Convergence Networks, you will experience unparalleled support speed. On average, we respond to you within 1 minute and resolve IT issues within an hour.
We are dedicated to ensuring that your business operations remain fluid and uninterrupted.
Gain the advantage of personalized, on-site IT support.
Our experienced technicians provide tailored solutions to address your unique business needs. With our on-site support, you can:
Your Detroit business demands 24/7/365 uptime. Our remote IT support team delivers swift solutions using the latest technology.
With a dedication to rapid problem-solving, Convergence Networks is your trusted partner for reliable IT in Detroit.
44% of small businesses rely on cloud solutions. At Convergence Networks, we provide expert support for all types of cloud environments.
From migration to ongoing management, we ensure your cloud services align with your business goals.
Keep your business connected with our comprehensive network support services.
We provide end-to-end solutions for network security, maintenance and monitoring, ensuring a stable and secure IT infrastructure.
Benefit from enhanced network performance and reliability, crucial for your business’s uninterrupted growth and success with services including:
Transform your IT into a strategic business asset. Our consulting services go beyond mere technical support; we align IT with your overarching business goals.
This approach is central to our philosophy, ensuring that your technology investment drives business growth and innovation. With our experienced vCIOs and vCISOs, we offer insights and strategies that are both forward-thinking and practical.
Benefit from our
Transform your business with local expert IT support and strategic guidance.
Convergence Networks specializes in aligning IT support with your business goals, ensuring every technology decision drives your company forward. Our unique blend of comprehensive IT assistance and strategic planning, honed over
This strategic partnership is key to your growth, making sure your IT efforts have a direct impact on business success.
At Convergence Networks, we meticulously assemble a team of IT professionals who embody our core values of service, expertise and client-centricity. Our team members are highly skilled and knowledgeable in the computer and IT industry, with a genuine passion for helping clients overcome technical challenges. Together, we’ll guide you towards unparalleled success.
Meet our team and discover why we’re a standout in the field of Detroit IT support services.
Managed services are a strategic partnership where we handle your IT tasks for a fixed rate. Our comprehensive services include:
Partner with Convergence Networks and let us handle your IT in Detroit, so you can focus on growing your business.
Co-managed IT services, also known as hybrid IT services or IT support, combine the strengths of your internal IT team with the expertise of an external provider. This collaborative approach offers a flexible solution that can be tailored to your specific needs, ensuring you have the right level of support and resources to drive your business forward.
Shared Responsibilities: Your internal team handles day-to-day tasks, while we provide expert advice and support
Virtual CTO: We serve as your outsourced CTO, guiding your internal team and providing strategic direction
Managed Team Leadership: Maintain internal IT leadership while outsourcing execution of strategies and initiatives to our managed services team
Choose the co-managed IT model that best aligns with your business goals and empowers your team to achieve more.
Today’s businesses are fortunate to have a wide range of managed IT service providers to choose from. As you begin your search, you’ll discover that providers vary significantly, from large national firms to independent IT professionals. Remember, selecting the right managed service provider for your Detroit business requires careful consideration. Here are the key factors to look for in an IT partner that can help your company succeed:
Evaluate these criteria to find the perfect managed service partner for your Detroit business.
IT service management (ITSM) is a strategic approach to planning, supporting, delivering and managing your organization’s IT technology. A reputable ITSM provider will oversee your entire IT infrastructure, from devices to applications, ensuring optimal performance and security.
Laptops and laptop applications
Desktops
Mobile device management (MDM)
Printers
Servers and networks on premises or in the cloud
All software applications and much more
You can rely on your IT service management partner to oversee all technology services for your Detroit organization, reducing costs and allowing you to provide better products and services.
By partnering with a local Detroit IT support services company, you can:
Reduce Technology Costs: Streamline your IT operations and eliminate redundant or obsolete assets
Improve Service: Enhance overall efficiency and responsiveness
Boost Customer Satisfaction: Deliver better products and services through optimized IT support
Foster Collaboration: Enable seamless knowledge sharing across your teams
Minimize Downtime: Reduce disruptions caused by breaches, incidents, or technical issues
Tailor Solutions: Adapt IT services to meet your organization's unique needs
Benefit from 24/7/365 Monitoring: Ensure continuous oversight of your endpoints
How Detroit IT support services achieve these benefits:
Process Optimization: Implement effective processes to streamline IT operations
Infrastructure Design: Build and maintain a robust and efficient IT infrastructure
Employee Training: Educate your staff on new technologies and best practices
Risk Mitigation: Identify and address potential security threats and vulnerabilities
Business Continuity Planning: Develop strategies to recover from disasters and incidents
Over 400 businesses count on us exactly for exactly that every day
Technology isn’t just a tool; it’s your competitive advantage.
Transform your IT department into a powerhouse that drives efficiency, fosters collaboration, fuels growth and safeguards your Detroit business. Our experts align with your strategic vision, tackling IT challenges so you can focus on what you do best.
Drive your business towards higher profitability and impact through a blend of seasoned C-level consultants, account managers and specialized teams.
Protect your sensitive data with advanced security tools and practices. Ensure compliance with industry standards to safeguard your business from cyberattacks.
Our 24/7/365 security operations center is your vigilant guardian. From initial assessments to detailed roadmaps, we simplify the complex, helping you make tangible progress in securing your Detroit business.
Experience the speed of our IT support. With our 30-day rapid deployment, your services will be operational in no time.
After an initial meeting, we:
We provide a comprehensive range of IT support services tailored for Detroit businesses. From prompt helpdesk support and on-site assistance to streamlined remote IT and robust network solutions, we’ve got you covered. Our skilled team handles everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
At Convergence Networks, we understand the critical importance of timely IT support. That’s why we prioritize rapid response for all your requests.
With an average phone response time of just one minute and an average issue resolution time of 1 hour, our dedicated Detroit-based team ensures your technical problems are swiftly addressed.
Our commitment to quick and efficient service minimizes downtime, allowing you to focus on your business operations without interruptions.
Absolutely! We specialize in providing tailored cloud solutions for Detroit-based businesses.
Our services include assisting with a smooth transition to cloud platforms, ongoing cloud management and ensuring alignment with your business objectives.
We also offer robust data backup and disaster recovery services to safeguard your cloud infrastructure. Our team expertly monitors and manages private, public and hybrid cloud deployments.
We offer a comprehensive range of cybersecurity services tailored to safeguard Detroit businesses from the ever-evolving landscape of cyber threats.
Our cybersecurity solutions include:
With Convergence Networks, your Detroit business is equipped with a comprehensive cybersecurity strategy designed to protect, detect and respond to sophisticated cyber threats.
Detroit businesses can benefit significantly from outsourcing IT support to Convergence Networks. This strategic move offers a cost-effective and efficient solution that can streamline your operations and enhance your overall business performance.
By outsourcing IT support, you can eliminate the expenses associated with hiring and maintaining an in-house IT team. This allows you to redirect resources towards core business activities. Moreover, you gain access to a wide range of IT skills and expertise, ensuring your technology solutions are always up-to-date and optimized.
Outsourcing also provides unmatched flexibility and scalability, allowing you to adapt your IT support to your business’s evolving needs. With Convergence Networks, you can enjoy uninterrupted IT operations, thanks to our 24/7/365 support.
In addition to these benefits, outsourcing IT support to Convergence Networks can lead to greater efficiency and cost savings compared to managing an internal IT team. Our experts can streamline your IT processes, identify areas for improvement and implement cost-effective solutions.
Partner with Convergence Networks today to experience the advantages of outsourced IT support and unlock your business’s full potential.
613-721-3331 900 Morrison Drive
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Ottawa, ON
K2H 8K7
503-906-1600 4252 SE International Way
Portland, OR
97222
206-217-0130 1410 NW 49th St
Seattle, WA
98107
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517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
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