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Elevate your Detroit business’s IT performance and dependability with our expertise, tools and local certified staff
Boost productivity, improve reliability and ensure quick resolution for IT issues with award-winning IT support services.
Why choose Convergence Networks for IT support?
Average response time for all phone requests
Supporting small and medium sized businesses
Companies rely on our technical assistance
2200 Hunt Street, Suite 202
Detroit, MI 48207
Request a Quote: 313-671-7458
Costly downtime can add up quickly—up to $427 per minute for small businesses like yours.
With Convergence Networks, you will experience unparalleled support speed. On average, we respond to you within 1 minute and resolve IT issues within an hour.
We are dedicated to ensuring that your business operations remain fluid and uninterrupted.
Gain the advantage of personalized, on-site IT support.
Our experienced technicians provide tailored solutions to address your unique business needs. With our on-site support, you can:
Your Detroit business demands 24/7/365 uptime. Our remote IT support team delivers swift solutions using the latest technology.
With a dedication to rapid problem-solving, Convergence Networks is your trusted partner for reliable IT in Detroit.
44% of small businesses rely on cloud solutions. At Convergence Networks, we provide expert support for all types of cloud environments.
From migration to ongoing management, we ensure your cloud services align with your business goals.
Keep your business connected with our comprehensive network support services.
We provide end-to-end solutions for network security, maintenance and monitoring, ensuring a stable and secure IT infrastructure.
Benefit from enhanced network performance and reliability, crucial for your business’s uninterrupted growth and success with services including:
Transform your IT into a strategic business asset. Our consulting services go beyond mere technical support; we align IT with your overarching business goals.
This approach is central to our philosophy, ensuring that your technology investment drives business growth and innovation. With our experienced vCIOs and vCISOs, we offer insights and strategies that are both forward-thinking and practical.
Benefit from our
Transform your business with local expert IT support and strategic guidance.
Convergence Networks specializes in aligning IT support with your business goals, ensuring every technology decision drives your company forward. Our unique blend of comprehensive IT assistance and strategic planning, honed over
This strategic partnership is key to your growth, making sure your IT efforts have a direct impact on business success.
At Convergence Networks, we meticulously assemble a team of IT professionals who embody our core values of service, expertise and client-centricity. Our team members are highly skilled and knowledgeable in the computer and IT industry, with a genuine passion for helping clients overcome technical challenges. Together, we’ll guide you towards unparalleled success.
Meet our team and discover why we’re a standout in the field of Detroit IT support services.
Managed services are a strategic partnership where we handle your IT tasks for a fixed rate. Our comprehensive services include:
Partner with Convergence Networks and let us handle your IT in Detroit, so you can focus on growing your business.
Co-managed IT services, also known as hybrid IT services or IT support, combine the strengths of your internal IT team with the expertise of an external provider. This collaborative approach offers a flexible solution that can be tailored to your specific needs, ensuring you have the right level of support and resources to drive your business forward.
Shared Responsibilities: Your internal team handles day-to-day tasks, while we provide expert advice and support
Virtual CTO: We serve as your outsourced CTO, guiding your internal team and providing strategic direction
Managed Team Leadership: Maintain internal IT leadership while outsourcing execution of strategies and initiatives to our managed services team
Choose the co-managed IT model that best aligns with your business goals and empowers your team to achieve more.
Today’s businesses are fortunate to have a wide range of managed IT service providers to choose from. As you begin your search, you’ll discover that providers vary significantly, from large national firms to independent IT professionals. Remember, selecting the right managed service provider for your Detroit business requires careful consideration. Here are the key factors to look for in an IT partner that can help your company succeed:
Evaluate these criteria to find the perfect managed service partner for your Detroit business.
IT service management (ITSM) is a strategic approach to planning, supporting, delivering and managing your organization’s IT technology. A reputable ITSM provider will oversee your entire IT infrastructure, from devices to applications, ensuring optimal performance and security.
Laptops and laptop applications
Desktops
Mobile device management (MDM)
Printers
Servers and networks on premises or in the cloud
All software applications and much more
You can rely on your IT service management partner to oversee all technology services for your Detroit organization, reducing costs and allowing you to provide better products and services.
By partnering with a local Detroit IT support services company, you can:
Reduce Technology Costs: Streamline your IT operations and eliminate redundant or obsolete assets
Improve Service: Enhance overall efficiency and responsiveness
Boost Customer Satisfaction: Deliver better products and services through optimized IT support
Foster Collaboration: Enable seamless knowledge sharing across your teams
Minimize Downtime: Reduce disruptions caused by breaches, incidents, or technical issues
Tailor Solutions: Adapt IT services to meet your organization's unique needs
Benefit from 24/7/365 Monitoring: Ensure continuous oversight of your endpoints
How Detroit IT support services achieve these benefits:
Process Optimization: Implement effective processes to streamline IT operations
Infrastructure Design: Build and maintain a robust and efficient IT infrastructure
Employee Training: Educate your staff on new technologies and best practices
Risk Mitigation: Identify and address potential security threats and vulnerabilities
Business Continuity Planning: Develop strategies to recover from disasters and incidents
Over 400 businesses count on us exactly for exactly that every day
Technology isn’t just a tool; it’s your competitive advantage.
Transform your IT department into a powerhouse that drives efficiency, fosters collaboration, fuels growth and safeguards your Detroit business. Our experts align with your strategic vision, tackling IT challenges so you can focus on what you do best.
Drive your business towards higher profitability and impact through a blend of seasoned C-level consultants, account managers and specialized teams.
Protect your sensitive data with advanced security tools and practices. Ensure compliance with industry standards to safeguard your business from cyberattacks.
Our 24/7/365 security operations center is your vigilant guardian. From initial assessments to detailed roadmaps, we simplify the complex, helping you make tangible progress in securing your Detroit business.
Experience the speed of our IT support. With our 30-day rapid deployment, your services will be operational in no time.
After an initial meeting, we:
We provide a comprehensive range of IT support services tailored for Detroit businesses. From prompt helpdesk support and on-site assistance to streamlined remote IT and robust network solutions, we’ve got you covered. Our skilled team handles everything from routine maintenance to complex IT challenges, ensuring your business stays connected and secure.
At Convergence Networks, we understand the critical importance of timely IT support. That’s why we prioritize rapid response for all your requests.
With an average phone response time of just one minute and an average issue resolution time of 1 hour, our dedicated Detroit-based team ensures your technical problems are swiftly addressed.
Our commitment to quick and efficient service minimizes downtime, allowing you to focus on your business operations without interruptions.
Absolutely! We specialize in providing tailored cloud solutions for Detroit-based businesses.
Our services include assisting with a smooth transition to cloud platforms, ongoing cloud management and ensuring alignment with your business objectives.
We also offer robust data backup and disaster recovery services to safeguard your cloud infrastructure. Our team expertly monitors and manages private, public and hybrid cloud deployments.
We offer a comprehensive range of cybersecurity services tailored to safeguard Detroit businesses from the ever-evolving landscape of cyber threats.
Our cybersecurity solutions include:
With Convergence Networks, your Detroit business is equipped with a comprehensive cybersecurity strategy designed to protect, detect and respond to sophisticated cyber threats.
Detroit businesses can benefit significantly from outsourcing IT support to Convergence Networks. This strategic move offers a cost-effective and efficient solution that can streamline your operations and enhance your overall business performance.
By outsourcing IT support, you can eliminate the expenses associated with hiring and maintaining an in-house IT team. This allows you to redirect resources towards core business activities. Moreover, you gain access to a wide range of IT skills and expertise, ensuring your technology solutions are always up-to-date and optimized.
Outsourcing also provides unmatched flexibility and scalability, allowing you to adapt your IT support to your business’s evolving needs. With Convergence Networks, you can enjoy uninterrupted IT operations, thanks to our 24/7/365 support.
In addition to these benefits, outsourcing IT support to Convergence Networks can lead to greater efficiency and cost savings compared to managing an internal IT team. Our experts can streamline your IT processes, identify areas for improvement and implement cost-effective solutions.
Partner with Convergence Networks today to experience the advantages of outsourced IT support and unlock your business’s full potential.
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