We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Our solutions are designed to scale alongside your business growth.
Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit with your
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
Enhance your it capabilities with our co-managed it solutions.
Leverage the strengths of your in-house IT team while expanding your company’s IT expertise and capacity. With a co-managed IT support partnership, we work seamlessly with your team to enhance your IT operations.
Next generation of managed security services with a focus on real-time threat detection, threat hunting, and active response.
The perfect target for a cybercriminal is any business that’s not paying attention.
There’s a common belief amongst the business community that cybercriminals only attack large companies. A portion of this is true – cybercriminals do attack large companies. But they also attack medium-sized companies, small companies, and companies of every other size. Protect your
When you seek to deploy a robust cybersecurity program or reach an ambitious compliance standard, our partnership prepares your
Build a robust defense system for your business. This comprehensive approach prevents unauthorized applications from accessing your network, creating a fortified defense against cyber threats.
Our technical and strategic cybersecurity project services are designed to address specific requirements and security concerns
Imagine having a super-smart assistant built right into your Microsoft 365 that anticipates your needs and helps you work faster. That’s the magic of Microsoft Copilot!
Make the most of Microsoft Copilot with Convergence Networks
Microsoft Copilot can be a game-changer for businesses, streamlining processes and increasing productivity. However, getting it up and running smoothly can be complex. Your team may not have the knowledge or bandwidth to navigate security settings, data integration and ongoing optimization. Our Microsoft and technology experts can help.
A modern voice and video calling solution built into the Microsoft Teams application, which allows you to replace your traditional phone services.
In today’s modern hybrid work environment, businesses everywhere need their phone systems to work from anywhere. Adopting a cloud-based voice technology service is critical to meet this need for your
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
In earlier years, data loss was usually blamed on user error and natural disasters.
But our world has changed. As technologies advance and cybercrime intensifies, your
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
How many of these 18 critical CIS controls does your business have?
Searching for IT services? Here are the top questions to ask.
Get the 20 critical settings you need to make your cloud secure.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Speak to certified specialists in minutes and resolve issues before they disrupt your productivity
Eliminate issues and get the technical support you need from IT helpdesk services that support over 400 companies.
Why choose Convergence Networks for IT helpdesk outsourcing?
Of experience providing technical support
Average response time when you call us
Companies rely on our service desk
Receive Technical Support Whenever, Wherever
When every aspect of your business relies on technology, you don’t have hours to fix technical issues.
Receive expert support whenever and wherever you need it. We answer calls in as little as 1 minute and resolve issues in about 1 hour on average.
Don’t let critical issues linger. Resolve them as soon as they occur with 24/7 emergency support.
Get the Hands-On Assistance You Need
Deploy new technologies, address mission-critical issues, and get technical support from experienced field techs.
Our team assists with everything from cabling to on-site server support.
Let us help you optimize your technological infrastructure to drive efficiency and success in your organization.
Make Sure You Have Access to the Services You Need
In today’s connected world, a robust and reliable network is the backbone of every successful business. Our Network and Cloud Support services are specifically designed to ensure that your business stays connected, secure, and efficient.
Enjoy complete network support whether you need assistance onboarding or offboarding employees, configuring new devices, or troubleshooting access to cloud services.
Stop Cyber Threats Becoming Cyber Incidents
Receive and redress threat alerts in real-time. Our systems swiftly detect security threats, ensuring your business’s digital safety.
Additionally, we provide your users with the necessary support and tools to effectively reduce the impact of social engineering attacks.
Our approach is focused not just on immediate threat detection but also on minimizing the overall impact of security incidents and safeguarding your business operations.
Troubleshoot All Aspects of Your IT With One Team
Optimize your IT infrastructure with our skilled professionals, capable of supporting everything from small business networks to complex enterprise systems.
Our helpdesk team focuses on enhancing performance, ensuring scalability, and providing reliable support tailored to your business’s specific IT needs.
We bridge the gap between technical challenges and business growth, ensuring your infrastructure is a solid foundation for your operations.
Facing frequent technology issues that are slowing down your work? Reliable and fast IT support isn’t just for big businesses.
We combine deep expertise with a flexible approach, offering enterprise-level knowledge to small and mid-sized businesses.
Our support services are designed to ensure your operations run efficiently, without any costly delays caused by technical issues.
Our services guarantee maximum uptime and minimal disruptions, allowing you to make the most of your workday.
You could be speaking to an IT professional in as little as 60 seconds with Convergence Networks
As your business grows, so do your IT needs. Our support services are designed to scale with your business as you grow, minimizing expansion-related technical challenges.
With 106 technical staff, we have the capacity to support you in your journey.
Our team, located across North America, is available 24/7 to assist your team with any technology issue.
Still waiting on hold with your technology vendor? When downtime can cost you up to $9,000 per minute, you don’t have time to waste.
Protect your business from downtime with a responsive team. With Convergence, you’ll be speaking to qualified professionals in minutes.
Receive the technology support you need to maintain productivity.
At Convergence Networks, we understand the unique IT challenges faced by businesses in Michigan.
Our IT helpdesk services in Michigan are not just about quick fixes; we dive deep into your IT infrastructure to provide sustainable solutions.
With a blend of local expertise and wide-ranging technical knowledge, we ensure your IT systems align seamlessly with your business goals.
Outsourcing IT helpdesk to Convergence Networks means more than just delegating technical issues. It’s about enhancing your overall productivity and efficiency.
Our team of experts provides rapid response and resolution, ensuring minimal downtime. This approach allows you to focus on core business activities with the assurance that your IT infrastructure is in capable hands.
Our managed helpdesk services are comprehensive and tailored to your specific business needs.
From ongoing remote support to on-site assistance, network and cloud support, to cybersecurity and hardware/software troubleshooting, we cover all aspects of IT.
This full spectrum of services ensures that whatever your IT challenge, we have the expertise to handle it.
Choosing Convergence Networks for your helpdesk support services means partnering with a provider that has a proven track record of success.
Our customer-centric approach, combined with our technical proficiency, ensures a seamless IT experience.
With our transparent pricing and customer satisfaction commitment, we stand as a reliable partner for businesses in Michigan and beyond.
Our IT helpdesk services in Michigan are designed to align IT with your business operations seamlessly.
We focus on reducing downtime and enhancing productivity, ensuring that your technology infrastructure supports your business growth.
With our local approach, we provide tailored solutions that resonate with the unique demands of businesses operating in Michigan.
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
503-906-1600 4252 SE International Way
Portland, OR
97222
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
|
To connect, please enter the 6-digit code given to you by your Network Administrator: