We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Our solutions are designed to scale alongside your business growth.
Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit with your
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
Enhance your it capabilities with our co-managed it solutions.
Leverage the strengths of your in-house IT team while expanding your company’s IT expertise and capacity. With a co-managed IT support partnership, we work seamlessly with your team to enhance your IT operations.
Next generation of managed security services with a focus on real-time threat detection, threat hunting, and active response.
The perfect target for a cybercriminal is any business that’s not paying attention.
There’s a common belief amongst the business community that cybercriminals only attack large companies. A portion of this is true – cybercriminals do attack large companies. But they also attack medium-sized companies, small companies, and companies of every other size. Protect your
When you seek to deploy a robust cybersecurity program or reach an ambitious compliance standard, our partnership prepares your
Build a robust defense system for your business. This comprehensive approach prevents unauthorized applications from accessing your network, creating a fortified defense against cyber threats.
Our technical and strategic cybersecurity project services are designed to address specific requirements and security concerns
Imagine having a super-smart assistant built right into your Microsoft 365 that anticipates your needs and helps you work faster. That’s the magic of Microsoft Copilot!
Make the most of Microsoft Copilot with Convergence Networks
Microsoft Copilot can be a game-changer for businesses, streamlining processes and increasing productivity. However, getting it up and running smoothly can be complex. Your team may not have the knowledge or bandwidth to navigate security settings, data integration and ongoing optimization. Our Microsoft and technology experts can help.
A modern voice and video calling solution built into the Microsoft Teams application, which allows you to replace your traditional phone services.
In today’s modern hybrid work environment, businesses everywhere need their phone systems to work from anywhere. Adopting a cloud-based voice technology service is critical to meet this need for your
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
In earlier years, data loss was usually blamed on user error and natural disasters.
But our world has changed. As technologies advance and cybercrime intensifies, your
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
How many of these 18 critical CIS controls does your business have?
Searching for IT services? Here are the top questions to ask.
Get the 20 critical settings you need to make your cloud secure.
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Eliminate IT headaches and boost productivity with our expert local managed IT services in Michigan
Ensure quick resolution for IT issues, improve reliability and boost productivity with our award-winning services, trusted by 400+ businesses.
Why choose Convergence Networks as your IT managed service provider (IT MSP?
Supporting small and medium sized businesses
Customer satisfaction rating
Average response time to speak to a real IT professional
1305 S Washington Ave #102
Lansing, MI 48910
Request a Quote: 517-676-6633
2200 Hunt Street, Suite 202
Detroit, MI 48207
Request a Quote: 313-671-7458
Benefit from strategic guidance from vCIOs and other certified staff who specialize in aligning your IT to support your organization's goals
Protect your operations with cybersecurity services including our in-house security operations center, endpoint protection and round-the-clock monitoring
Ensure secure, uninterrupted connectivity through a resilient network that is proactively monitored and maintened
Get responsive IT helpdesk support that has a one minute average response time
Gain operational efficiency and cost-saving with managed cloud and Microsoft 365 services
Reduce IT headaches and costs by allowing experienced technicians to manage your servers, storage and other on-site equipment
Prepare for any crisis with backup and disaster recovery solutions
Make and receive calls, manage voicemail and call forwarding through Microsoft Teams based phones
Maintain regulatory compliance for your industry and help keep IT systems secure and running efficiently with regularly reviewed IT documents
Imagine a service where every call or email connects you with someone who not only resolves your IT problems but also knows your name and your business’s unique challenges.
This personalized approach, combined with our expansive reach, ensures that you receive expert, localized support coupled with the resources and prowess of a national entity.
Whether it’s onsite assistance or strategic conversations with our top leaders, expect managed services that are both intimately familiar and impressively knowledgeable.
Our Michigan-based IT services go beyond basic support. We’re committed to understanding your business goals and aligning technology to drive your success.
Our IT managed services include:
Our holistic approach combines the insights of experienced consultants, dedicated account managers and skilled solutions architects. We’re dedicated to crafting technology strategies that perfectly fit your Michigan business IT needs.
Falling victim to a major cyber incident doesn’t just erode client trust; it can cost your business as much as $4.45 million.
We help you avoid this situation with a complete suite of cybersecurity services.
Our services include:
As an IT MSP, our mission is to provide a comprehensive suite of services that not only meets but anticipates your evolving IT needs.
Offering managed IT services requires adapting to the rapidly changing IT landscape and ensuring that your business remains at the forefront of technology and security. We invest in the latest innovations and certifications while carefully evaluating solutions to prepare our clients for the future.
Managed IT services provide your business with helpful support and technology solutions. If you’re forced to deal with a lengthy kickoff process, your issues could easily pile up.
At Convergence Networks, our goal is to get your managed IT launched within 30 days. After an initial meeting with our team, we will:
See actual results faster when you choose our managed IT services.
Managed IT services can help your organization overcome challenges like:
Challenges like these are manageable with an experienced IT MSP by your side.
Count on us for managed IT services
Convergence Networks’ Michigan managed IT services provide top-tier IT support. Our support services are focused on promptly resolving equipment and end-user technology issues, thereby reducing downtime and boosting productivity. Our helpdesk ensures rapid response, connecting you with a skilled IT technician in under a minute. Furthermore, our NOC and SOC teams actively monitor your IT infrastructure, proactively addressing issues before they impact your operations.
At Convergence Networks, we excel in delivering prompt response and resolution times.
Our IT managed services boast a one-minute average response time for support calls and an average resolution time of just 1 hour.
This efficiency mitigates costly downtime, guaranteeing your business operations run smoothly and without interruption.
Absolutely! Minimizing downtime is a top priority. We use proactive monitoring and rapid response methods to address IT issues quickly. Our commitment to fast response and resolution times ensures your Michigan business’s operations stay smooth and uninterrupted.
We focus on preventing costly downtime and IT inefficiencies, helping you get the most out of your technology investment.
Yes. We offer customized managed IT services plans that help address what your IT team either doesn’t want to support and/or is better addressed by our IT experts.
Absolutely! We specialize in providing ongoing support and optimization for cloud environments. Our team will work closely with you to identify areas for improvement, fine-tune your cloud infrastructure, and ensure it’s running efficiently and securely. We’ll also provide proactive monitoring and maintenance to prevent downtime and minimize disruptions to your business operations.
Compliance management is crucial for avoiding costly penalties and maintaining your business reputation.
According to a study by the Ponemon Institute, the cost of non-compliance can be 2.71 times higher than the cost of compliance. We specialize in helping businesses understand and meet regulatory standards like HIPAA, CMMC, NIST, and PCI.
Our team provides expert guidance and support to ensure your IT infrastructure not only meets but exceeds these requirements, giving you peace of mind and protecting your business.
Yes. Although most of our services can be delivered remotely, we can place and manage on-site IT staff.
As part of our managed IT services, we offer remote monitoring and management. This proactive approach allows us to oversee and maintain our customers’ IT infrastructure from a distance. It involves using specialized software to continuously monitor the health, performance and security of various IT assets, such as servers, computers, networks and applications.
This technology allows Convergence Networks, as an IT MSP, to:
For Michigan organizations, RMM is an essential component of managed IT services, offering them a cost-effective and efficient way to maintain a secure, reliable and high-performing IT environment.
613-721-3331 900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7
503-906-1600 4252 SE International Way
Portland, OR
97222
206-217-0130 1410 NW 49th St
Seattle, WA
98107
|
517-676-6633 1305 S Washington
Ave #102
Lansing, MI
48910
313-671-7458 2200 Hunt St
Suite 202
Detroit, MI
48207
|
To connect, please enter the 6-digit code given to you by your Network Administrator: