Stay Ahead of the Curve with Modern Work Services
Work smarter, collaborate seamlessly, and stay secure. Our Modern Work Services empower your team to adapt quickly and thrive
Transform the Way Your Team Works
To stay ahead, businesses must embrace a flexible and collaborative way of working. Modern Work is not just about adopting new tools; it’s about creating a work environment that empowers teams to collaborate seamlessly, adapt quickly, and thrive in a digital-first world.
At Convergence Networks, we help organizations achieve digital transformation by providing the framework and solutions required to become more agile, collaborative, and AI-ready. We work alongside you to implement the right technologies, optimize your processes, and build a secure foundation for long-term success. Our mission is to guide your team through the changes needed to create a future-ready workplace.
Modern Work: Real Advantages for Your Business
By embracing a modern work approach with Convergence Networks you can:
Boost Productivity and Engagement
Equip your team with the tools and flexibility they need to excel, wherever they are.
Strengthen Collaboration and Communication
Foster seamless teamwork and information flow across your organization.
Enhance Flexibility and Work-Life Balance
Attract and retain top talent by supporting diverse work styles and employee well-being.
Optimize Operational Costs
Reduce overhead without compromising productivity or security.
Improve Talent Acquisition and Retention
Offer a modern and adaptable work environment that appeals to today's professionals.
Increase Agility and Responsiveness
Enable your organization to adapt quickly to market changes and opportunities.
Accelerate Innovation and Problem-Solving
Empower your teams to collaborate effectively and drive creative solutions.
Move faster and safer by providing a secure and adaptable foundation for your operations.
We Bring Digital Transformation to Life
Digital transformation goes beyond technology; it’s about unlocking new opportunities for your organization to grow and adapt. By leveraging the latest advancements in hybrid collaboration, data analytics, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA), we help you enhance productivity, minimize downtime, expand operational capacity, and remain agile in responding to evolving customer needs.
Business Transformation First: Defining Your Future
The future of work is within reach for your organization. With our outcome-focused approach, we help you create a clear and actionable roadmap to drive your digital transformation and ensure long-term success.
Empowered by Technology: The Right Tools, Real Results
Navigating modern work, data, and AI can be challenging. Convergence Networks ensures you implement the right technology strategically to achieve significant and secure results.
Sustained Digital Transformation: Building a Culture of Agility
Lasting success demands an internal, holistic and operationalized strategy, fostering an environment and culture that embraces change and prioritizes security.
How will this make your team’s life easier or better? By providing the right tools and strategies, we empower your team to work more efficiently and securely, reducing friction and complexity.
Operationalizing Digital Transformation: A Practical Roadmap
Ready to transform the way your organization works? Convergence Networks offers more than just advice: We provide a work-centered approach to develop a clear and actionable blueprint for your digital transformation.
Our approach delivers measurable improvements in productivity, minimizes downtime, creates new operational capacity and enhances your ability to adapt to evolving customer expectations, all within a secure framework.
Can you trust us with your systems and data? Absolutely. Security is at the core of everything we do.
We help you unlock significant potential by strategically leveraging:
- Secure and productive hybrid collaboration: Enabling seamless teamwork across any location, without compromising security.
- Actionable data analytics: Turning raw data into valuable insights to drive better decision-making.
- Responsible artificial intelligence (AI): Integrating AI to enhance efficiency and innovation, with a focus on security and ethical use.
- Intelligent automation (including machine learning and RPA): Automating repetitive tasks to free up your team for higher-value activities.
Access Fractional Expertise in Key Areas
Partnering with Convergence Networks means gaining access to our deep bench of experts, working as an extension of your team to deliver tangible outcomes aligned with your unique organizational objectives. We provide guidance and support in critical areas like cybersecurity, cloud infrastructure, data management and AI integration.
Hybrid Teamwork & Collaboration
Microsoft 365 unlocks modern and secure collaboration. Clear Concepts helps unlock the full value of the Microsoft 365 suite of apps, services, and security model. Our unique approach to change management and training guarantees results.
- Achieve greater productivity and security while reducing costs via platform consolidation
- Make meetings more intelligent, inclusive, and productive
- Enable new ways to work, collect data, and collaborate with customers, vendors, and partners
- Equip your frontline workers with digital tools, apps, and endpoints to get their jobs done effectively
- Develop a continuous Microsoft 365 Training Program
- Fast Track Projects
- Microsoft 365 Training Plans
- Microsoft Teams Training for Frontline Users
- Task Management Training
- Microsoft 365 Adoption Planning
- Teams Meeting Enhancement
- Digital Shift Management
Data-Driven Culture
Data is at the heart of modern work. Cleaning, transforming, and centralizing your data is also the first step towards leveraging AI to its fullest. Our in-house Data team has over a decade of experience within the Business Intelligence sphere.
- Build customized, comprehensive dashboards and visualizations
- Explore relationships in structured and unstructured data
- Integrate legacy data-sources that do not have reporting capabilities
- Share dashboards and reports with key personnel
- Complete marketing research
- Prepare your data for Artificial Intelligence & Machine Learning
- Fast Track Projects
- Data Visualization, Dashboarding, & Report Automation
- Secure Report Sharing & Integration
- Marketing Research & Data Science
- Data Science Applications, Trend Analysis
- Data Estate Cleansing For AI Apps
- Customer & Employee Satisfaction Analysis
Business Process Automation
Automation can bolster team collaboration, shorten feedback cycles, trigger workflows based on task assignment, and deliver instant messages and notifications to anyone. Take aim at paper-based processes by building new digital experiences.
- Lower operating expenses by automating software processes
- Digitize data collection & form processing
- Reduce error-prone data entry across various applications
- Build complex or multi-stage, conditional processes
- Reduce the need for paper-based processes
- Leverage AI: Image Recognition & Image-to-Text
- List Item
- Fast Track Projects
- Data Entry & Automated Forms
- Parking & Expense Workflows
- Human Resources Workflows/Approvals
- Database Automation & Alerting
- Desktop Control: Form Filling, Website Scraping
- AI-Powered Image & Text Recognition Workflows
- Frontline Automation Controls
AI Accelerator
AI has unlocked unprecedented opportunities. From content generation, summarization, to advanced chat-bots, forward-thinking businesses are primed to capitalize on advances in AI to save time and deliver exciting, new experiences for staff and customers.
- Train valuable ‘Prompt Engineering’ skills to improve the quality of Generative AI output
- Deploy Generic Copilots including Microsoft 365 Copilot
- Design tools that allow you to interact with company data in ‘natural language’ from familiar apps and interfaces
- Enable new ways to work, collect data, and collaborate with customers, vendors, and partners
- Fast Track Projects
- AI-Readiness & AI Policy Consulting
- Deploy Teams Premium Meeting Recap
- Line-of-Business Connected Internal Chatbot
- HR Policy Internal Chatbot
- SharePoint/OneDrive Document Summary Chatbot
- Microsoft 365 Copilot Training
- Prompt Engineering Training
Employee Engagement
Employees that are empowered and aligned with a company mission will deliver better results, ultimately achieving more for their team. Providing the digital tools to thrive is key to developing long term employee engagement and success.
- Use technology to bolster recruitment and reduce turnover
- Accelerate new-hire onboarding and up-skilling
- Share company news and information in SharePoint
- Develop a modern intranet experience for all employees
- Improve goal-sharing and alignment around key results
- Track and display important metrics on dashboards
- Fast Track Projects
- Employee Onboarding Automation
- Custom Training Portals
- SharePoint Intranet: Company News & Forms
- Employee Goal Setting Tools
- SharePoint Administration Training
Frontline Workers
Clear Concepts provides access to, and training for, technology that automates tasks, provides remote assistance, and helps frontline workers communicate and collaborate from mobile and shared devices.
- Build on Teams to enable instant messaging, company news, walkie-talkie, and more
- Nurture the wellbeing of frontline employees, and improve the sense of belonging
- Manage time, approvals, schedules, and tasks remotely – without paper-based work plans
- Improve the new hire and training journey
- Allow frontline workers to trigger automated workflows that reduce human error
- Fast Track Projects
- Microsoft Teams Training for Frontline Users
- Enable Shifts for Microsoft Teams
- Deploy Microsoft Viva Tools
- Walkie-Talkie Integration
- Custom Approval Workflows
- Bespoke AI Copilot Development
Get Ahead With Comprehensive Modern Work Services
With modern work solutions in a secure framework, your employees can collaborate more effectively, make faster, data-driven decisions, and ultimately deliver superior customer experiences. Our experienced team of technology practitioners provides the leadership and insights to guide your organization in the right direction, connecting our capabilities directly to your strategic objectives.
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| Business Processes Automation |
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| AI Accelerator |
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The Power of Transformation as a Service
Modern work as a service from Convergence Networks is an ongoing program designed to facilitate meaningful business process changes and ensure your technology investments are tightly aligned with your core organizational goals and values. This proactive and security-focused approach ensures continuous improvement and adaptation.
Integrate this powerful program into any of our comprehensive managed services plans or activate it as a standalone solution.
Ready to build a more secure, flexible, and intelligent future for your organization? Let’s make modern work work for you.
Frequently Asked Questions About Our Modern Work Services
Digital Transformation is the process of using digital technologies to create new, or modify existing, business processes, culture and customer experiences to meet changing business and market requirements. Digital transformation involves a fundamental rethinking of how an organization uses technology, people and processes to achieve its goals.
No. While technology is a key enabler, digital transformation is much broader. It involves a shift in mindset, culture and organizational processes. It’s about how technology can be used strategically to create new value and improve outcomes for customers, employees and stakeholders.
- Evolving customer expectations
- Increasing competitive pressures
- Rapid technological advancements
- The need for greater efficiency and agility
- Opportunities for new revenue streams and business models
- The imperative to improve data-driven decision-making
- Customer experience: Personalization, omnichannel engagement and improved service.
- Operational efficiency: Automation, process optimization and data analytics.
- Business models: Creating new products, services and revenue streams.
- Organizational culture: Fostering innovation, collaboration and a data-driven mindset.
- Employee experience: Providing better tools, flexibility and opportunities for growth.
Key technologies that are involved with modern work include cloud computing, mobile technologies, big data and analytics, artificial intelligence (AI) and machine learning (ML), the internet of things (IoT), cybersecurity, social media, and robotic process automation (RPA).
Key performance indicators (KPIs) vary depending on the specific goals, but can include customer satisfaction scores, employee engagement levels, operational efficiency metrics (e.g., reduced costs, faster cycle times), revenue growth from new digital products or services, market share gains, time to market for new offerings, and data-driven decision-making capabilities.
Modern Work is an approach to work that leverages technology and modern practices to empower employees to be more productive, collaborative and engaged, regardless of their location or device. It emphasizes flexibility, agility and the use of digital tools to enhance the employee experience and drive better business outcomes.
Modern work is a key component and enabler of digital transformation. By transforming how employees work, organizations can become more agile, innovative and better equipped to deliver value to customers in the digital age. It focuses on the “people” and “process” aspects of digital transformation.
- Flexibility: Empowering employees to work when, where and how it suits them best.
- Collaboration: Providing tools and environments that foster seamless teamwork and communication.
- Well-being: Prioritizing employee health, work-life balance and a positive work environment.
- Continuous learning: Encouraging skill development and adaptation to new technologies.
- Inclusivity: Creating a work environment where everyone feels valued and can contribute effectively.
- Trust and autonomy: Empowering employees to take ownership of their work.
- Cloud-based collaboration platforms (e.g., Microsoft Teams, Slack)
- Unified communications tools (e.g., video conferencing, instant messaging)
- Mobile devices and applications
- Cloud storage and file sharing (e.g., OneDrive, SharePoint)
- Project and task management tools
- Security and identity management solutions
- AI-powered productivity tools
