Michigan IT Company

When you contact us for support, our average response time is one minute. We know how expensive downtime can be, which is why we’ve meticulously built our support services to be efficient and effective.

Our team typically resolves issues within an hour! This helps your team members get back to the task at hand quickly.

Our customer service is unmatched, with a 98% CSAT rating to prove it. Our approach of strategic insights, comprehensive support and security prioritization ensures we solve any technical issues and meet all of your team’s expectations.

We are also available 24/7/365 because we know technology issues can happen anytime. We’ll ensure the inconvenience is minor with our prompt response and resolution times.

Of course! We want you to get the most out of your technology. During our thirty-day kick-off process, we get to know your organization, infrastructure and the level of support you need. We then create a plan that encompasses them. Our custom plans provide maintenance and support but also can include strategizing for the future.

We are more than just an IT company in Michigan. We also provide cybersecurity services in Michigan and beyond. Some of our cybersecurity services include:

• Proactive, around-the-clock monitoring
• Dark web monitoring
• Managed SOC services
• Support during a cybersecurity incident
• Compliance management
• Implementation of cybersecurity tools