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Give your internal IT team the extra support, capacity, and specialized expertise it needs with co-managed IT services in Seattle and across Washington
Many organizations already have an internal IT team in place, but that team is not always equipped to handle everything on its own. Co-managed IT gives your team the ability to hand off tasks they do not have the time or the specialized skill set to tackle. You gain access to additional IT expertise without the cost and delay of hiring, training, and managing more internal staff. Co-managed IT services can be tailored to areas such as end-user support, cybersecurity, network management, cloud management, software renewals, and more.
Why choose Convergence Networks for co-managed IT services?
Broad Expertise: Certified engineers with experience across multiple areas of IT. Get access to a team of specialists whenever something falls outside your team's wheelhouse.
Quick Response: Our average response time is under one minute.
24/7/365 Network Monitoring: In-house Network Operations Center (NOC) staffed by real people who monitor your network and handle alerts promptly.
Cybersecurity Capabilities: In-house Security Operations Center (SOC), virtual chief information security officers (vCISOs), cybersecurity experts, Penetration testers, and a full lineup of industry relevant tools to assess and protect your business.
Local Knowledge & Support: A local partner with experts based in Seattle who understands vendor outages and can come on-site when problems arise.
Tailored Solutions: A customized plan built around your internal IT team's specific needs and budget and organizational goals.
Scalable Support: No pressure to hire more internal people; we can scale with you as needs change.
Future Proof Partner: Continuously vetted solutions to keep your IT positioned for modern requirements.
Supporting small and medium-sized businesses
Customer satisfaction rating
Collaborative employees able to support your internal IT team
1410 NW 49th St
Seattle, WA 98107
Request a Quote: 206-217-0130
Account Manager
Service Desk
24 x 7 Unlimited Remote Escalations
Reporting & Dashboards
Security Operations Center
Managed Detection and Response (MDR)
vCISO Consulting (1 hour per Month)
Internal and External Vulnerability Scan (Quarterly)
Included
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Included
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Included
Included
Included
Onsite IT Support Technician
vCIO to Develop Strategic IT Plan and Budget
Support Ongoing IT Planning and Advise on New Technology and Solutions
Strategic Business Review
24×7 Realtime Performance and Security Monitoring
Patch Management
Backup Monitoring and Restorations
Asset Management and Network Monitoring Software
Microsoft 365 Backups
Server Backups
Anti-Spam Email Filtering
Dark Web Monitoring
Security Awareness Training
Phishing Prevention Training (Bi-Annual)
Imagine a service where every call or email connects you with someone who knows your name, your business, and the challenges you are dealing with, not just a ticket number in a queue.
With offices in Seattle and Yakima, our team is always near and genuinely invested in how your business runs. When something needs a hands-on fix, our local experts can be on-site, not stuck coordinating a visit with freelancers or outsourced firms from somewhere across the country.
This personalized approach is what sets co-managed IT with Convergence Networks apart. You get support built around how your team actually works, from people who live and work in the same communities you serve.
Our Seattle-based co-managed IT services are backed by an in-house Security Operations Center (SOC) and Network Operations Center (NOC), so your systems are watched around the clock by people who know your environment.
Beyond local support, you get direct access to vCIOs, penetration testers, and cybersecurity experts who work alongside your internal IT team rather than around them. Moreover, since Convergence Networks is backed by a national bench of specialists, your business gets the responsiveness of a local partner combined with the depth of expertise you would expect from a much larger firm.
We take a collaborative approach, pairing experienced consultants, account managers, and solutions architects to shape technology around what your Seattle business actually needs, now and as you grow.
Your organization’s cybersecurity is one of our top priorities. Every plan, solution, and support engagement we build is shaped with your security in mind, whether that means strengthening what you already have in place, supporting your internal team, or putting new solutions in place from the ground up.
A strong co-managed IT partnership can shape the trajectory of your business, and that starts with how quickly it gets off the ground. Our team gives your internal IT staff a dependable resource committed to your long-term goals, not just whatever issue happens to be on fire that day. When disruptions or downtime hit, we respond quickly and work to get your team back up and running with as little disruption as possible.
Our 30-day kickoff process is built to move fast without cutting corners, so you start seeing the value of the partnership within weeks, not months.
Convergence Networks delivers Co-Managed IT services to businesses throughout Washington from physical locations in Seattle and Yakima. We partner with internal IT teams in education, healthcare, manufacturing, construction, professional services, and beyond to deliver added capacity, specialized expertise, and dependable coverage when you need it.
We can help with day-to-day IT operations, cybersecurity, Microsoft 365, cloud services, infrastructure projects, and compliance requirements. Our team supports organizations working toward HIPAA, CMMC, PCI DSS, NIST 800 171, and other industry requirements, helping Washington businesses strengthen security, prepare for assessments, and maintain compliance.
Our co-managed IT services support your organization’s internal IT team to fill gaps in expertise and resources. We work seamlessly with your team to provide our customized services.
With fully managed IT services we take over the entirety of your IT and cybersecurity needs, replacing the need for an internal team. Our co-managed IT services are designed to support and enhance your internal IT team. We work collaboratively with yours to better manage your company’s technology.
Co-managed IT services are perfect for businesses with an internal IT staff, whether it’s just one or more. Sample problems co-managed IT services can help solve include businesses that want their internal IT to focus on more strategic activities; businesses that need access to additional expertise; businesses with an IT team, but not a cybersecurity team; businesses needing continuous support or support located in different geographies; businesses growing but not wanting the time and costs of hiring, training, and managing additional staff; etc.
We tailor our services to your organization’s unique needs and goals. We support Seattle-area businesses with the following services and more:
Our services start with a detailed needs evaluation where we assess your current IT setup, identify any gaps and learn which one of our services is right for you.
Our co-managed IT services can support your team with a variety of cybersecurity tasks. This can include 24/7 monitoring, implementation of new protocols, or support during a cyber incident. All of our plans and solutions are done with a security-first mindset, helping you stay protected against evolving cyber threats.
By offloading tasks to our team, the reduction in workload for your IT team leads to a reduction in stress. Prolonged stress leads to staff burnout and higher turnover. By leveraging us, you can avoid these problems.
Our services are highly scalable. You won’t need to wait for our services or your team to catch up when your company is in growth mode. We’ll add more resources, implement new solutions for challenges and support any new projects.
When you request support, we’re usually there within a minute. We provide efficient, reliable services to keep any downtime to a minimum.
Yes, our IT professionals have a wide variety of expertise in many IT or cybersecurity projects. We can help you with a one-time implementation or ongoing support and maintenance of your new solution.
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