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Let’s Navigate Your Technology Decisions Together.

If technology feels like an anchor that is keeping your business from maximizing its potential – it’s time to experience a new kind of managed technology. As we build your technology roadmap and implement solutions, you will have more time to focus on your business and its core mission. With our ongoing strategic guidance, your technology will be transformed from being a heavy anchor to a sail propelling your business onward.

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Data Backup and Disaster Recovery Services - Convergence Networks
Data Backup and Disaster Recovery
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IT Service Management - Convergence

What to Expect From IT Services

We’ll keep your technology running smoothly, so it can propel your business forward. Our support includes monitoring and managing your servers, desktops, laptops, and other IT devices.

Partner with us to experience:

Drastically reduced downtime: Proactive management cuts downtime and security risks by over 70 percent.

Lightning-fast response times: Remote management technology resolves issues in minutes, not hours.

Remote resolution: 93 percent of IT problems are solved proactively and remotely.

Significant cost savings: Our customers save an average of 35 percent on IT support costs.

Additional benefits of our managed IT services include:

Predictable budgeting: Enjoy a fixed monthly cost with no surprises.

Access top-tier expertise: No need to build costly in-house IT infrastructure and security teams.

Enterprise-level IT: Gain access to Fortune 500-class IT management and support, regardless of your company size.

Let’s talk about how our managed IT services can transform your business.

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Managed IT Services

At Convergence Networks, we empower businesses like yours by providing comprehensive IT support, proactive monitoring, and preventive maintenance. Whether you need a fully outsourced IT solution or want to enhance your existing IT team, our experts are here to help.

 Count on us to:  
  • Help you maximize productivity. We ensure your team has the tools and IT support they need to thrive.
  • Drive innovation. We leverage technology as a strategic asset to fuel business growth.
  • Eliminate IT burdens. Let us handle the complexities, so you can focus on your core strengths.
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Zero Trust Security Services

Take a proactive approach to cybersecurity. Rather than simply reacting to threats, zero trust security takes a proactive stance by only allowing trusted, pre-approved applications to run on your systems. While trust in your employees is important, it’s equally crucial to safeguard your environment from both internal and external risks.

By implementing zero trust security, you create a robust defense against cyber threats, protecting your valuable data and systems from compromise.

Key components of zero trust security:

Application whitelisting: Acts as a digital bouncer, permitting only authorized programs, installers, or updates to run. This effectively blocks malware and ransomware from gaining a foothold.

Ringfencing technology: Creates a virtual barrier around individual applications, limiting their access and preventing them from interacting with unauthorized areas of your system. This significantly reduces potential attack surfaces.

Storage control: This element of our IT services empowers you to control the flow of data by preventing unauthorized uploads or downloads to external sources like the internet or USB drives.

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Managed Security Services

Today’s best practices in cybersecurity shield your organization against evolving threats. Still, the reality is that every business, regardless of size, is a potential target for cybercrime. Small and mid-market companies, which often underestimate their vulnerability, are particularly susceptible. Convergence Networks, through our specialized managed security services division, is committed to safeguarding your business with a range of proactive cybersecurity solutions.

Our approach to cybersecurity involves

Equipping your defenses. We begin by identifying vulnerabilities in your current cybersecurity posture and guiding you in implementing best security practices.

Educating your people. We empower your team with ongoing training and awareness programs to create a culture of vigilance against cyber threats.

Expanding your protection. Together, we achieve a level of visibility and preparedness that not only protects your data but also becomes a strategic advantage.

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Managed Detection and Response (MDR)

Managed detection and response (MDR) is on the cutting edge of managed security and IT support, focusing on real-time threat detection, active hunting, and rapid response. It provides proactive defense against evolving threats.

MDR offers the most comprehensive cybersecurity solution for identifying and neutralizing attacks before they cause damage. Our security operations center (SOC) provides 24/7 endpoint monitoring to quickly detect and stop even the most sophisticated threats, minimizing risk and ensuring the safety of your environment.

If you’re ready to elevate your security posture, MDR is the answer. While many solutions exist, MDR uniquely focuses on protecting individual devices — whether in the office or remote — while building on your existing security infrastructure.

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Managed Detection and Response Services - Convergence Networks
Microsoft Teams Phone - ROAM - Convergence Networks

On-Call With ROAM

Your business deserves a phone system that functions seamlessly from any location. ROAM, our cloud-based VoIP solution powered by Microsoft Teams Phone, is the answer. ROAM is a modern voice and video calling solution integrated directly into the Microsoft Teams application, enabling you to replace your outdated phone systems.

Take advantage of these ROAM benefits:

Unified communication: Make and receive calls, manage voicemail, and set up call forwarding — all within the Microsoft Teams app you already use for collaboration.

Partner for success: We'll work closely with you to create a personalized plan that consolidates your voice service needs, ensuring a smooth transition to ROAM.

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Unlock the Power of Microsoft Copilot

Meet your new AI-powered productivity partner! Imagine having an intelligent assistant seamlessly integrated into your Microsoft 365 suite, anticipating your needs and accelerating your work. That’s the power of Microsoft Copilot.

Copilot can be revolutionary for every team in your organization. It can serve as a digital collaborator that understands your workflow, offers valuable suggestions, and automates repetitive tasks. Whether it’s optimizing marketing campaigns or analyzing financial data, Copilot enhances productivity across the board.

Seamless integration with Microsoft 365 ensures you’re ready to harness Copilot’s full potential. Book a meeting with us today to explore how Copilot can streamline your workflows.

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Robust Backup and Disaster Recovery Solutions

A comprehensive backup and disaster recovery plan is essential for minimizing the devastating impact of cyberattacks. Can your business confidently rely on its current backup system to restore your valuable data after a cyber incident? Unfortunately, many companies struggle to recover their data to the latest versions, causing significant disruptions to operations.

In today’s digital landscape, your critical business data resides in the cloud. Cybercriminals actively target these cloud environments, making robust backup solutions crucial for your peace of mind.

Ask yourself:

Could your Microsoft 365 or Azure environment be fully operational within hours or days of a cyberattack?

Can you access files or emails older than 30 days? Contrary to popular belief, Microsoft 365 data is retained for a limited period, highlighting the need for independent backup solutions.

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Cybersecurity Projects

Unlock a clear path forward with our one-time IT project assessments.

Whether you need to strengthen your cybersecurity posture, optimize your cloud migration, or streamline your IT infrastructure, our team of experts will provide a comprehensive analysis, identify key opportunities, and deliver actionable recommendations to achieve your goals.

  • Annual Risk Assessment
  • CMMC Readiness Assessment
  • Network Penetration Testing
  • Vulnerability Scan
  • Cybersecurity Training
  • And more!
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Ottawa
613-721-3331
900 Morrison Drive
Suite 206
Ottawa, ON
K2H 8K7

Portland
503-906-1600
4252 SE International Way
Portland, OR
97222

Seattle
206-217-0130
1410 NW 49th St
Seattle, WA
98107
Lansing
517-676-6633
1305 S Washington
Ave #102
Lansing, MI
48910

Detroit
313-671-7458
2200 Hunt St
Suite 202
Detroit, MI
48207
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