Wednesday, May 6, 2026
1 p.m. ET / 10 a.m. PT
We are pleased to share that Certinet Systems is now part of Convergence Networks. Learn More.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as way to give back and support all they do for our communities.
Often when people hear “Office 365” they think about PowerPoint, Word, and of course Clippy – wait did we just date ourselves?!
In reality, Office 365 is used in so many more ways than this, especially since the introduction of remote and hybrid work environments. Office 365 solutions offer businesses ways to communicate with their teams, customers, and vendors from anywhere. These solutions can also be used to automate processes, reduce downtime, and ultimately help teams increase their productivity so their “to-do” list can stay on track.
Here are some of the features we like to use in Office 365 that can help you and your team skyrocket your productivity.
1. Microsoft Teams Calling
In today’s hybrid work environment, you likely have had the chance to adapt by utilizing Microsoft Teams in day-to -day work though group settings, video conferencing and more. Now you can also use the Teams platform as your phone system too!
Microsoft Teams Calling is a secure VOIP Solution / voice service that allows your team to work from anywhere while limiting the extra complexities that come with having additional equipment set up and security in place. Check out how Teams Calling works here!
2. Use @ to mention someone in your emails and messages to get their attention
Before hybrid work existed, if you needed to get your co-workers attention you could easily walk over to their desk to collaborate. Now, with notifications coming at the left right and center, it can be a bit harder for them to know which to prioritize – that’s where using the mention feature can be helpful!
In Microsoft Outlook and Microsoft Teams when you need to call someone out or get a response you can simply add a “@” before their name. This will give them a special notification that lets them know they have been called into the conversation. In their Outlook inbox they will get a highlighted “@” symbol next to the message in their inbox to show them what email they have been mentioned. The text where their name is mentioned will also be highlighted making it easy for them to respond!
3. Use Microsoft FindTime or Microsoft Bookings for scheduling meetings
Coordinating a time that works for everyone to meet can be difficult – especially across multiple organizations. That’s where you can use Microsoft FindTime or Microsoft Bookings to help schedule a time that works.
With the Microsoft Outlook add-in FindTime you can create an attendee poll that integrates with your calendar to show what days and times work best. If you are inviting attendees from the same organization, you will receive real-time suggestions. If the attendees are from outside your organization a poll will be sent with proposed meeting times that they can vote on. When a consensus has been reached, FindTime will automatically send out a calendar invite for everyone’s preferred time. Check out our blog here to learn how you can use FindTime to schedule your next meeting.
You can also utilize the Microsoft Bookings app, which is perfect for those teams who need allow clients to directly schedule different services. It is easy to use and ultimately allows you (and your staff) to save time. Integrate Microsoft Bookings with your Microsoft Outlook Calendar and Microsoft Teams application to allow contacts to see real time calendar availability instead of emailing back and forth to find a time that works. Learn more about why we like the Microsoft Bookings app here.
4. Schedule your emails
Are you answering emails after work hours, but don’t want to cause undue stress to the recipient by sending replies late at night? If you’d like to be able to work on your own time, but deliver emails to your team when most are back at work the next day, no problem – there’s a Microsoft add-in for that! Outlook has a feature that allows you to schedule email delivery for a future time/date.
Here’s how:
This will open a dialogue box with a do not deliver before option that you can change. Your message will be held until the specified time and then delivered to the recipient. It works great – especially when you work in different time zones as the recipient!
5. Co-authoring in Realtime Using SharePoint or OneDrive with Word, PowerPoint, OneNote, and Excel
SharePoint and OneDrive have a magnitude or benefits and are great tools that can be used within your business! One of the things we love about them the most is how easy it is to collaborate with others using these tools. It can take a lot of extra time going back and forth in emails with edits but with SharePoint and OneDrive you can take the back-and-forth step out of you process. In Word, PowerPoint, Excel, and/or OneNote, multiple users can edit a document at the same time. Not only that, but when changes are made to a document, you can see who has made those edits! This shared collaboration reduces the amount of time getting approvals, doing proofreading, etc., and everyone can feel confident they’re on the same page.
Want to learn more about making the switch to Office 365 products and how you can use their suite of programs to increase productivity for your team? Schedule a call with us, we’ll help guide your business to a solution that works.
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