Wednesday, May 6, 2026
1 p.m. ET / 10 a.m. PT
We are pleased to share that Certinet Systems is now part of Convergence Networks. Learn More.
We provide businesses like yours with IT support, proactive monitoring, and preventive maintenance.
Co-managed IT is a collaboration that works well for companies that want to keep in-house IT staff while also increasing IT capacity and specialized expertise.
We will design a customized IT helpdesk solution that meets your current business needs and scales with you as you grow.
We provide scalable, secure, and cost-effective network support that evolves with your growing business.
Providing organizations with comprehensive backup and disaster recovery solutions whether on premise or in the cloud.
Benefits from expert guidance, strategic planning and a proactive approach to IT management that drives success.
We provide cybersecurity solutions and support designed to protect your networks, assets and data while ensuring compliance with your industry regulations
We provide Zero Trust Security and Application Safeguarding to protect your environment from internal and external threats.
We provide services to assess your risk, strengthen your cybersecurity program and orient your team with solid procedures and training.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
We ensure your business becomes and stays compliant with all relevant regulations, safeguarding your organization’s sensitive data and reputation.
We provide ongoing services and one-time engagements to improved your cybersecurity and safeguard your critical data and assets.
Pen testing simulates a real-world cyberattack to uncover potential weaknesses before malicious actors can exploit them.
We take a holistic approach to ensuring your organization achieves and maintains compliance with Cybersecurity Maturity Model Certification (CMMC) standards.
We’ll craft customized, secure cloud solutions that meet your organization’s needs. From strategic planning to execution, our cloud migration services are designed to help your business attain smooth transitions.
We create and maintain secure, scalable and high-performing cloud environments that can be used to set yourself apart from the competition.
As a Microsoft Partner, Convergence Networks has access to exclusive training, products and tools to support our clients. We also offer tools and resources that are only available to Microsoft Partners.
We specialize in guiding businesses through cloud migrations and with leveraging Microsoft 365 benefits without technical obstacles.
We explore the specific advantages and potential challenges of adopting Microsoft Azure for your organization, help you understand how Azure fits into your overall business strategy and how it can be tailored to meet your distinct objectives.
Our team will partner with you to consolidate all your voice service needs into one place using a Microsoft Teams Phone system.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Leverage the power of Microsoft 365 for modern and secure collaboration. Convergence Networks helps you unlock its full value through expert implementation, change management and tailored training programs that achieve results.
Modernize legacy applications for a faster, safer, more agile business. Our application modernization services are designed to reduce risk, accelerate business outcomes and create tools your team will want to use.
Stop wasting time on manual work. Let automation do the heavy lifting. We help you transition from manual to modern with secure, high-impact Business Process Automation (BPA) services.
Connect business-critical apps to improve security, visibility and operational control with cloud integration services. Our integration services turn disconnected apps into a secure, manageable, and unified system.
Improve connection, support employee growth and foster an inclusive culture with secure Microsoft employee engagement solutions. We help organizations support employees throughout their entire journey.
Unlock business success with our Data Analytics Services. Visualize trends and make smarter data-driven decisions. Identify trends, explore relationships in your data, and share information with your team with ease.
Transform how your team works with a secure, customized SharePoint solution built for Microsoft 365 and your business needs. Unlock the full potential of your business and 365 investment with expert SharePoint services.
We provide the next generation of managed security services with a focus on real-time threat detection, threat hunting and active response.
Our Copilot Factory delivers AI Copilots tailored to the unique needs of organizations. Discover new productivity and greater achievement.
Leverage secure AI adoption with expert-led deployment, training, policy guidance, and data protection. We help organizations adopt tools like Microsoft Copilot and other generative AI with strong data security protocols built-in.
You need an expert in your field. With over 20 years of experience in all areas of technology, we have your
We pulled together the most common business IT questions and provided some answers.
We are a security first IT services firm providing
We approach our clients with a focus on their business goals and requirements before recommending solutions to help achieve the desired outcomes. Learn more about what makes us unique.
Our core mission as a company is to help and empower people. We want to lend our time and resources to these organizations as a way to give back and support all they do for our communities.
You might already follow the basics like using strong passwords, enabling multi-factor authentication (MFA), and keeping your software updated. These steps are important, but mistakes can still happen during routine work. A single click, an unexpected attachment, or a rushed response can expose sensitive information and put your organization at risk.
Most incidents occur not because of advanced hacking but because of human behavior. Social engineering exploits this by using trust, urgency, and familiarity to persuade people to click, share, or approve something that appears legitimate.
This blog looks at real-life situations you might face at work and explains how to handle them effectively. These simple moments, when managed correctly, can make a big difference in keeping your organization secure.
If you clicked a link that seemed trustworthy but nothing happened, that can actually be a sign that something is wrong. Do not ignore it. Disconnect from Wi-Fi, run a security scan, and report the incident to your IT team immediately.
Even if you do not notice anything unusual, the link might have installed hidden software or sent data without your knowledge. Reporting it helps your IT team contain the risk before it spreads and allows them to warn others who might have received the same message.
If you downloaded an unexpected attachment, do not open it. Leave the file as it is and contact your IT team right away so they can review it safely and determine if it poses a risk.
Before opening any attachment, take a moment to review it. Look closely at the sender’s email address, confirm whether you were expecting the file, and check that the file type makes sense. Social engineering messages often seem routine but include small signs of danger, such as unusual urgency or slightly incorrect details. If anything feels suspicious, reach out to the sender through another trusted method to confirm before opening.
If you have already downloaded the file, report it immediately. Acting quickly helps IT contain any potential risk and prevent further impact.
Treat this as a warning if you see a new login notification or receive an unexpected MFA prompt that does not match your activity; act immediately. Change your password, sign out of all active sessions, and alert IT with the details. If you have reused that password anywhere else, change it there as well.
Using a password manager helps create strong, unique passwords and prevents reuse that could expose multiple accounts at once.
Do not plug in external USB drives without having IT check them first. Unknown drives can contain harmful software that activates as soon as it connects to your device. Some malware can even disrupt control systems.
Always verify with IT before using any removable media from outside the organization. Secure file transfer platforms or approved cloud storage are much safer options.
When using public Wi-Fi, always turn on your company VPN before connecting. Avoid logging into systems that handle confidential or financial information. Public Wi-Fi can allow attackers to intercept unprotected data.
If you can, use your phone’s hotspot instead. It provides a more secure and private connection when you are working remotely.
Phishing messages are not always external. Attackers often imitate internal contacts to gain trust.
If you receive a message asking for sensitive information through email, Teams, Slack, or even by text, and it feels out of character, pause before responding. It is possible to spoof phone numbers and make messages look legitimate. Call or message the person directly on another platform to confirm. A quick check can prevent major data exposure.
If your browser has a new extension or unexpected pop-ups, contact your IT team right away. They can help determine whether it is safe and guide you through the next steps. While you are reaching out, close your browser and, if possible, run a full device scan.
Malicious extensions can track activity, capture keystrokes, or redirect traffic without your knowledge. Acting quickly helps stop further data loss.
If an app asks for permissions that do not match its purpose, deny access until IT can confirm it is safe. A calculator or note app should not need access to your contacts, location, or camera.
Granting unnecessary permissions can expose sensitive information and increase security risks.
Inactive accounts are often forgotten, but they remain potential entry points for attackers. Review your access regularly and remove any unused accounts or shared permissions.
This includes cloud platforms, software tools, and vendor logins. Keeping access lists up to date strengthens your organization’s overall security posture.
Before sharing a file, always double-check who has access. Confirm whether recipients should have view-only or editing rights, and whether sharing should be internal or external.
Simple habits like checking permissions before sending links help prevent accidental data exposure and maintain control over sensitive information.
Cybersecurity is built on daily habits, not just tools. Every small decision adds up. When you stop to double-check an email, verify a request, or report a concern, you are strengthening your organization’s defences.
Mistakes happen to everyone, but responding quickly and communicating with IT makes all the difference. Awareness is not about fear; it is about confidence. Knowing what to do in the moment helps protect both you and your team.
At Convergence Networks, we focus on helping people make confident, informed decisions that keep their technology and data secure. When people are empowered to act safely, organizations become more resilient and better protected.
To connect, please enter the 6-digit code given to you by your Network Administrator: