OpenAI’s GPT-5 rollout is being hailed as smarter than ever yet it still leaves users with mixed emotions

“GPT-4 was the dumbest model any of us will have to use again.” – Sam Altman, CEO, OpenAI 

With the release of GPT-5, OpenAI has introduced a single, more intelligent, and more responsive model that replaces the fragmented GPT-4 era. Instead of juggling GPT-4, GPT-4-Mini, or o3, users now get one seamless experience that balances speed, reasoning, and accuracy automatically. 

Screenshot of chatbot interface showing GPT-5 response

But the transition hasn’t been without mixed emotions.

Mixed Reactions: From Friends to Formality

For many, GPT-4 felt like a close companion, witty, approachable, and fun. GPT-5, on the other hand, feels more professional, structured, and serious. The contrast is captured perfectly in the viral comparisons:

  • GPT-4: represented as a warm, casual dinner with friends.
  • GPT-5: represented as a formal handshake in a boardroom.
Illustration comparing GPT-4 casual dinner with friends to GPT-5 formal boardroom handshake

And users have echoed this sentiment and have expressed how it feels like as if they have lost a friend

Person complaining about gpt 5 in online forum

This shift highlights the balance between progress and personality. GPT-5 is undeniably smarter, safer, and more capable, but some users miss the lighter, more human-like interactions they had with GPT-4.

What Makes GPT-5 Different?

Sam Altman, CEO of OpenAI, has described GPT-5 as a revolutionary leap, calling it “a crazy amount of power for one piece of technology” and emphasizing that it represents an unprecedented level of capability.

  1. Smarter Routing and Performance
    GPT-5 automatically decides how much reasoning effort is required, removing the need to pick between speed and depth.
  2. New Personalities
    You can now choose pre-set tones like Supportive, Concise, and Professional, or Lightly Sarcastic, ensuring consistency throughout a conversation.
  3. Longer Context Windows
    With support for up to 400,000 tokens, GPT-5 can handle entire books, large codebases, or extremely long conversations without losing track.
  4. Safer, More Useful Completions
    Instead of shutting down with refusals, GPT-5 explains limitations while still offering safe, relevant answers.
  5. Developer Flexibility
    Features like reasoning controls, verbosity limits, and custom tool integration make GPT-5 easier to adapt to complex workflows.
  6. Productivity Integrations
    GPT-5 connects directly with Gmail and Google Calendar, drafting responses and helping manage schedules.
CHAT GPT Coonnections

The Bigger Picture

GPT-5 sets a new benchmark for AI systems: smarter and more versatile. Yet, as powerful as it is, it also signals a cultural shift. GPT-4 felt like chatting with a friend. GPT-5 feels more like working with a highly skilled consultant. Both experiences have value, but the difference explains why users feel both excitement and nostalgia.

A Final Word of Caution

It’s crucial to ensure your organization is ready to leverage AI responsibly, whether with GPT-5 or any other platform. While these tools are powerful, they also come with risks that business leaders cannot ignore:

  • Exposure of sensitive or confidential company data
  • Use of tools with unclear or weak data privacy protections
  • Unreliable results that can impact decision-making
  • Unexpected charges from usage-based AI platforms

Learn more about this topic in our recent blog on The Risks of Unmanaged Usage of AI in the Workplace.

Progress always comes with trade-offs. With GPT-5, OpenAI has given us a more capable model, but also a reminder: power, safety, and trust must evolve together.

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